Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,093 Reviews)
Rating breakdown 81,093 reviews
5 Stars
60,808
4 Stars
8,785
3 Stars
3,841
2 Stars
2,388
1 Star
5,271
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Intuit is Your Only Awful Option
on January 28, 2026
Posted by: TruthTeller800
from Washington
Intuit’s aggressive lobbying efforts have had a profoundly negative impact on the tax filing landscape in the United States. While the full details of their influence remain opaque, it is clear that their actions played a significant role in the demise of the IRS Direct File program—an initiative that once offered Americans a straightforward, affordable, government-backed option for filing taxes. The elimination of this program has effectively forced taxpayers into relying on Intuit’s products, severely limiting competition and consumer choice. The TurboTax application itself is deeply flawed. Its web design is often frustrating and unintuitive, with frequent issues such as difficulty reversing changes and presenting confusing information that risks costly mistakes. For instance, the way TurboTax conflates Standard IRA deductions with 401(k) deductions under vague labels like 'Standard' and 'ROTH' retirement accounts is misleading and can easily result in filing errors or audits. What is truly infuriating is that despite these significant shortcomings, there are virtually no affordable alternatives for Americans to fulfill their legal tax obligations. This situation raises serious questions about the outsized influence of corporate lobbying on public policy and the erosion of fair market competition. Intuit’s dominance in this space is not just a business success—it is a troubling example of how lobbying can undermine public interest and consumer rights. It is imperative that regulators and lawmakers scrutinize Intuit’s lobbying practices and the broader consequences for taxpayers. The American public deserves transparency, accountability, and genuine options—not a monopolized system shaped by corporate power.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the best
on January 28, 2026
Posted by: Kirk1999
from Texas
Great experience and would definitely recommend TurboTax to other people wanting the most out of their return!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They are awesome
on January 28, 2026
Posted by: Guy173
from Pennsylvania
Had a quick time. It was easy. Turbo Tax was amazing
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 28, 2026
Posted by: Kgib80
from Texas
Use it every year and it is so user friendly! Love it!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sisd
on January 28, 2026
Posted by: Desiloufam
from Massachusetts
Experience was good. I did not get hung up at all on info needed. Super user friendly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TEAM TurboTax Rocks!
on January 28, 2026
Posted by: BBluv2sail
from FL
Easy to walk through the process, from beginning to end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Headache and Stress free tax preparation
on January 28, 2026
Posted by: Don John
from Georgia
Turbo Tax makes prepaying and filing my income taxes simple an easy. Preparing taxes are no longer a burden after more than 25 years of using Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 28, 2026
Posted by: pushinnp
from texas
It was so easy and had so many examples of where to get the most out of your refund!
Written by a customer while visiting turbotax.intuit.com