Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is expensive
on January 28, 2026
Posted by: brown101
from Uta
it was a good experience. I thought I was only paying 49.00 but it came out to 222.00.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too many fees
on January 28, 2026
Posted by: Danismad99
from Kansas
I stopped using Turbo Tax due to the fees. I came back this year and there are now more fees than ever before. I will not be using TurboTax ever again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 28, 2026
Posted by: NLPJ89
from new york
Very easy to navigate the software. Would recommend for anyone looking to upload documentation with ease
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Missy 56
from Charlestown, IN
Easier and cheaper than going out to get them done. Simple instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS THE WAY TO FILE
on January 28, 2026
Posted by: JARIP
from ARIZONA
TURBOTAX WAS GREAT QUICK AND EASY, TAXES FILED UNDER MINUTES THANK YOU TURBOTAX
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 28, 2026
Posted by: Issa210
from Texas
It was super quick very easy to do. Didn’t feel like I was confused at all.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 28, 2026
Posted by: Hilu
from Texas
It was great, easy to use and would recommend thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo rules
on January 28, 2026
Posted by: Yung Thizz
from Oregon
Great, makes filing super easy. Always a pleasure.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com