Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 28, 2026
Posted by: tobey alan
from ar
great service and fairly cheap. thanks for your help
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo was great
on January 28, 2026
Posted by: Hunmor
from Texas
It was easy to navigate and assistance was there when needed
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very fast and easy
on January 28, 2026
Posted by: Jay79Hi
from Wahiawa,Hawaii
Super easy to use and I trust it all goes through perfectly
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is so easy
on January 28, 2026
Posted by: Aliciaa32
from Wa
I love how easy they make it for you to do your own taxes so you save money and in automatically helping with all the tax breaks
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is a breeze
on January 28, 2026
Posted by: Katfrenchie
from tennessee
easy and quick to use. guided me thru the process proficiently and quickly providing additional information as needed
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Upsell Tricks Cloud the Experience, Beware!
on January 28, 2026
Posted by: dont_get_fooled
from Oregon
Got my taxes done, but it felt like a slimy used car salesman was hovering over my shoulder trying to upsell me to "Advanced Encabulator Insurance" the whole time. A perfect case study in UI Dark Patterns.
A fine product if you want doing your taxes to feel like you are dodging pickpockets in Times Square.
A fine product if you want doing your taxes to feel like you are dodging pickpockets in Times Square.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 28, 2026
Posted by: jake0718
from Sanford, FL
TurboTax made filing my taxes surprisingly simple this year. The step‑by‑step questions were easy to follow, and it caught a few deductions I wouldn’t have known about on my own. I liked that it double‑checked everything before submitting and gave me confidence that my return was accurate. Overall, it saved me time, stress, and a lot of guesswork.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 28, 2026
Posted by: I can see through you
from Georgia
Thank you for continuing to provide a great tax service.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com