Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great!
on January 28, 2026
Posted by: Annie1963
from Florida
It is always fast and easy to use the website and makes it simple to file a return.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on January 28, 2026
Posted by: Cass2585
from PA
Fast and reliable service!! Very informative and guides you through the process with ease!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
force to use the payment method they want
on January 28, 2026
Posted by: stevesjde
from AZ
you people are something i tell you. i won't be use turbo tax ever again. you forced me to pay with a credit card instead of use part of my return which was plenty to cover the cost of your stupid amount to file one w2
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unecessary fees
on January 28, 2026
Posted by: dsmallss
from Fl
unecesary fees, simple returns should be simple prices
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awsome
on January 28, 2026
Posted by: Slingding54
from Alabama
Fast easy to use simple to follow didn't take long to file user friendly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Is The Way To Go !!!
on January 28, 2026
Posted by: KWoo123
from Oklahoma City, Oklahoma
The program is very easy to navigate and use. It also didn't take very too long to get everything done!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
200 dollars to file - that's absurd!
on January 28, 2026
Posted by: Delco Joey
from 4415 PILGRIM LN
200 dollars to file?! that's absurd! utterly absurd!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ease of Access
on January 28, 2026
Posted by: JagTurboQuick
from Texas
I like how it guides you through the process effortlessly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com