Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Totally awesome
on January 28, 2026
Posted by: Sandy0048
from Texas
They had guidance all the way it was easy and accurate easy features give me the best possible return.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible
on January 28, 2026
Posted by: angrytaxpayer2026
from phoenix az
why do i need to pay you when i signed up for the free filling. ill fine a different way next year so i dont have to use turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy!
on January 28, 2026
Posted by: RChelicopter
from Rapid City, SD
Got my taxes done in an hour. Super easy to use, just wish the fee wasn't so high. It took like a third of my return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and friendly!
on January 28, 2026
Posted by: CROWN76
from ALASKA
turbo tax is fast i would highly recommend this to anyone,very user friendly too!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 28, 2026
Posted by: Plumsz
from Florida
The experience was great, sad that i did not get to speak to an expert because of being so busy. I'm glad that the process is easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax return tool
on January 28, 2026
Posted by: 6 Mac fam
from Florida
I have always had a great experience with Turbo-tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple to use
on January 28, 2026
Posted by: Longtoenails
from california
Super simple. Really easy and no hassle. I got my taxes completed in less than 20 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on January 28, 2026
Posted by: Blaque17
from MS
The experience was awesome and very easy. I highly recommend
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com