Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Had some problems, but the 2nd agent helped
on January 28, 2026
Posted by: LJClyde
from South Dakota
The 2nd agent was fantastic and patient; she was wonderful. The first one I had was worthless.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax #1
on January 28, 2026
Posted by: Tsimpson722
from Beaumont, TX
Turbo Tax is dummy proof. I love there system. Would recommend to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax works great and is easy
on January 28, 2026
Posted by: Kel117car
from Florida
Quick and Super easy to file. Took less then an hour and I was finished.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Advance
on January 28, 2026
Posted by: Leelee2k25
from 2964 Dunlin Meadows Drive
We see how the refund advance works hopefully it's forreal
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Software Ever Written
on January 28, 2026
Posted by: Retrolio
from Vermont
Most reliable and easy to use tax software that is available today!
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great stuff turbotax
on January 28, 2026
Posted by: t dog 88
from rode island
did not need to use that feature it was quick and easy
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Was Easy To Use
on January 28, 2026
Posted by: Yhaygood
from North Carolina
It was pretty easy. I got stuck on 1part but I just hit the help button and they helped me fix it.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax
on January 28, 2026
Posted by: DougKat
from Utah
good program. helps a lot. words shouldn't be required
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com