Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
tax 2025
on January 28, 2026
Posted by: Kayanii2025
from Indiana
my first time filing taxes was very user friendly,
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too expensive
on January 28, 2026
Posted by: alex337sa
from utah
too expensive, I feel like i am being tortured and i have to pay 88 dollars for it?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 28, 2026
Posted by: Gray1970
from Texas
Turbo tax is user friendly. Every step is explained.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks TurboTax
on January 28, 2026
Posted by: BethLuz
from Colorado
So happy for TurboTax they made it so easy to file my taxes, in a complicated world I'm glad that at least my taxes are not that complicated.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and seamless!!
on January 28, 2026
Posted by: HankMastahFile
from Missouri
Super easy to use and the pages were very responsive. I also loved that it gives you a breakdown when you are unsure of something
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax !
on January 28, 2026
Posted by: Shorei2
from Indiana
It was good I’ve used you guys for years . Can’t wait for next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Do over was allowed
on January 28, 2026
Posted by: Wrong SSN
from SC
My returns were REJECTED and I was allowed to correct my SSN ? I found it hard to believe but it was corrected, and resubmitted.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 28, 2026
Posted by: StanBS
from WA
Easy to use and very fast if you don't have a complicated return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com