Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
….
on January 28, 2026
Posted by: Missy296151967
from South Carolina
Easy good directions and very economical to use. Will use again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s the best
on January 28, 2026
Posted by: Loverbou
from Florida
The experience was awesome and very fast thank you
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the Way to File!
on January 28, 2026
Posted by: Jacobg49
from Ohio
I have used TurboTax to file for the last 8 years. Every year they make it so easy to complete and also do a great job of being informative as you fill out the forms so you understand the process and what the taxes and deductions actually mean. I will always recommend TurboTax to anyone who mentions filing taxes.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 28, 2026
Posted by: Ode to the dead
from Idaho
Easy and accurate. Walks you through all the main tax info.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax expensive
on January 28, 2026
Posted by: Pcatfrty
from Texas
Turbo tax sucks nkkghjslkfmlsdfkvmfklgbmgmbld'mfgkbm'dgbkllkgblprgbmfgb,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use
on January 28, 2026
Posted by: p123477
from Texas
Supper easy to use and helpful! Makes the whole process less stressful
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbos Tax is a nice way to go.
on January 28, 2026
Posted by: BeetleBailey01
from Spearman, Texas
i was able to do this with a little help. Thank You
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient
on January 28, 2026
Posted by: Klmofden
from CO
So easy. Processing fees are a little steep, but you're paying for accuracy and convenience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com