Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,275 Reviews)
Rating breakdown 87,275 reviews
5 Stars
64,833
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
A scam
on January 28, 2026
Posted by: Fyytyhv
from Arizona
I filed twice before with you people paid zero amount I went into correct some numbers and all the sudden I'm paying $138 you guys are a scam never use you again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like turbo tax
on January 28, 2026
Posted by: Tshaw65
from Iowa
First time doing it myself, it wasn't really hard,thanks so much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax rocks
on January 28, 2026
Posted by: Coachtamtam
from Illinois
Turbo tax was the easiest way to go. So simple and easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 28, 2026
Posted by: Dr Martha
from Michigan
I never enjoyed paying a CPA hundreds of dollars to file my taxes, until one day my co-worker told me about TurboTax and how it saved her time and money by doing her taxes herself. She even helped me log in and use it the first time 3 years ago, and I'm still using it today! Really enjoy that I can do it at home and that it saves my work if I have to leave it for awhile and get back to it later. So like using TurboTax!
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Steer clear
on January 28, 2026
Posted by: Matt42087
from North Carolina
The amount of fees to process a return is absolutely outrageous. That is all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is very easy
on January 28, 2026
Posted by: RefundVacationer
from Utah
Makes the experience very easy to step through. I switched from OLT, and like that i can log into accounts. I am hoping it will make it easier next year too. To allow Turbotax to ingest tax information so i dont have to go seaching each year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're thrilled that you chose to file with us this year! Thank you for making the move to TurboTax—we're here to make your filing experience smooth and stress-free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax...easy and fast!
on January 28, 2026
Posted by: CBSr1975
from Lexington, NC
First year doing it on my own. It was very easy and did not take much time once I got all the information I needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Oksana
on January 28, 2026
Posted by: sana72
from Utah
Very user friendly and efficient. Visually appealing, organized, fast responsive.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com