Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,275 Reviews)
Rating breakdown 87,275 reviews
5 Stars
64,833
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Terrible design
on January 28, 2026
Posted by: thisgovtisstupid
from Maryland
Why do I have to pay for something that is necessary for me and yet the government knows if I did it wrong. Explain how that makes sense.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
cool
on January 28, 2026
Posted by: kapra
from tx
I do not appreciate turbo tax asking for my hard-earned money after every portion of filing. This would not be a problem if turbo tax was not advertised as free. Having to pay for some of the "features' makes this not free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great taxes
on January 28, 2026
Posted by: Jasbran
from Texas
Always quick and easy, very convenient and helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very User Friendly
on January 28, 2026
Posted by: Jgsmith6
from Kentucky
The prompts and questions are very user friendly. Our go to tax service every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Tax company
on January 28, 2026
Posted by: Arcc
from Al
Wonderful 10 years of services. Never an issue and refund always arrive in timely manner
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Enjoyable
on January 28, 2026
Posted by: First Time 607
from Washington dc
AWESOME ! From start to finish it was so comforting to see the whole process
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax and team is great!
on January 28, 2026
Posted by: keykey16
from Orlando, FL
I had an error and Nately D assisted me and was great thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 28, 2026
Posted by: Sara19832026
from ia
Turbo tax is a great software to use I use it every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com