Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,275 Reviews)
Rating breakdown 87,275 reviews
5 Stars
64,833
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love Turbo Tax
on January 28, 2026
Posted by: Anonymous
from Georgia
Fast and easy to use and reminds me of any items I might have overlooked. I have used it for the last 8 years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No other way to do your taxes!!!
on January 28, 2026
Posted by: Jenni Lynn
from Kentucky
always easy and straight forward ... I've been using it for 20+ years
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 28, 2026
Posted by: Shayne31
from Pennsylvania
Was very easy and self explanatory I was able to load my w2s and every quciks and easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It easy to use
on January 28, 2026
Posted by: Cristi Lou
from Pennsylvania
Very easy to use although I thought it was free. I was disappointed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for the assistance
on January 28, 2026
Posted by: Chris Rodri
from Tx
It has been very easy to use and very helpful when I needed to find the AGI number. Glad to sign up for their free account to receive my money earlier as well.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was extremely easy
on January 28, 2026
Posted by: Izzy1018
from Florida
If was very easy and very self-explanatory and I will use i again
Pros: I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 28, 2026
Posted by: shelby2006
from wyoming
It was very easy for me to file my taxes. I like how they double check everything to help you get the best return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use...
on January 28, 2026
Posted by: HectorMi
from NC
Overall is a great tool, but I think prices can come downa bit.
Written by a customer while visiting turbotax.intuit.com