Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,275 Reviews)
Rating breakdown 87,275 reviews
5 Stars
64,833
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 28, 2026
Posted by: doody23
from mass
easy and simple process thanks to turbo tax was fast and simple
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Beware
on January 28, 2026
Posted by: MeccaG
from South Carolina
DO NOT ever file early with TurboTax- what a nightmare. Have done taxes for over 50 years and their process is BROKEN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was easy and easy to understand
on January 28, 2026
Posted by: donnahunter
from nc
i was able to understand it and the guidelines, well written
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent
on January 28, 2026
Posted by: living in ky
from ky
there was some extra steps this year. it was still pretty easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
eh
on January 28, 2026
Posted by: SKLADJFHKLJASDFH
from wa
wish I didnt have to pay to do my own taxes.
my review was 7 characters too short.
my review was 7 characters too short.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on January 28, 2026
Posted by: Adog19
from Montana
Easy to use and I will settle for the excellent service.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is ok
on January 28, 2026
Posted by: Karebear56
from California
Turbotax is ok, but sometimes can be confusing. Sometimes I don't know if I am doing this correctly. Turbotax reviews everything and says it looks good, but is it really looking good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is The Best
on January 28, 2026
Posted by: Oregonbeachgirl70
from Oregon
I love the Turbo Tax Online Deluxe. I have been using it for years. This is the first time using the on-line version. Always accurate and compatible with my computer. The features are easy and directions are easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com