Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,275 Reviews)
Rating breakdown 87,275 reviews
5 Stars
64,833
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is amazing
on January 28, 2026
Posted by: Flory4
from Bolingbrook, IL
I enjoy using Turbo tax and with the help that they provide makes the process much easier. Would completely recommend it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Colty Wolty
from MO
Its's Easy to Use, always and accurate "Turbo Tax"
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 28, 2026
Posted by: Fe65
from MN
I had a question about my return and called the expert. She returned my call in 30 minutes and was so kind and knowledgeable. She hung in there with me until I understood what needed to be done. Also, she told me if I had more questions to call her back. Doing your taxes can be tricky, but Intuit Turbo Tax makes it easy. I've been using it for more than 20 years.
Thanks for a great product!
Thanks for a great product!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
taxes
on January 28, 2026
Posted by: Anonymous
from North Carolina
Easy to navigate but never had to pay before but easy to use
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome, awesome, awesome great job
on January 28, 2026
Posted by: Saragoza
from Tx
This is the first time I file here and for me it was a great experience. Awesome!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
AWESOME
on January 28, 2026
Posted by: TASHAms2026
from GA
The language very clear and directives were concise.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
belinda and turbo tax are amazing
on January 28, 2026
Posted by: amiesue0305
from fl
belinda was amazing she helped me, calmed my nerves and helped me fix the problem.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
another year
on January 28, 2026
Posted by: Dollar Store Mama
from Kansas
Great job after 5 years and all the family was satisfied with the results
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com