Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,275 Reviews)
Rating breakdown 87,275 reviews
5 Stars
64,833
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
wonderful experience
on January 28, 2026
Posted by: The right one
from North Carolina
thank you for your wonderful help and review . See ya next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Feel Lied To
on January 28, 2026
Posted by: No Free Edition Free File
from 11700 Fuqua St Apt 1093
Easy to use but I always get charged even though I pick Free Edition Free File
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Use a CPA
on January 28, 2026
Posted by: Displeasedanddissatisfied
from NE
All the hidden fees and charges for student loans/taxes and forced 35$ fee for “early” deposit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 28, 2026
Posted by: SINCERE_LUCK
from ARIZONA
EASY AND FAST TO DO. IT'S BEEN A MINUTE SINCE I DONE MY OWN TAXES.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Rocks
on January 28, 2026
Posted by: Merchthatsverse
from Indiana
Easy, fast, and simple, nothing beats filling from home in socks and shorts !!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy street-
on January 28, 2026
Posted by: DianaMarieCox1
from Texas
I have used Turbo Tax for years. It's thorough and I feel secure in the results. My return is pretty simple since I am retired. I had this done in less than an hour. If I need to look over a past years' return,
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 28, 2026
Posted by: Uzziyah7
from Missouri
My experience with Turbotax was great in filing my 2025 taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 28, 2026
Posted by: gizzygizzygizmo
from Washington
It's a great software to use for tax filing. Makes it very easy. Very nice UI and navigation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com