Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,275 Reviews)
Rating breakdown 87,275 reviews
5 Stars
64,833
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
try it out
on January 28, 2026
Posted by: NsKmae
from texas
easy to use
helpful experts 10/10 recommend
inexpensive
helpful experts 10/10 recommend
inexpensive
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Does the Job
on January 28, 2026
Posted by: DBerndt
from Texas
quick and easy - maybe a little too naggy about buying services I am not interested in.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
another year done
on January 28, 2026
Posted by: mindlessbile
from PA
everything was quick, easy and accessible. thanks for another year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
They forgot to attach a form and my returns were r
on January 28, 2026
Posted by: SCArDo
from South Carolina
How can turbo tax forget to submit form 8283, an old form. Sloppy QC. Cost me a bunch of time and worry.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
So Easy to use
on January 28, 2026
Posted by: PattiWack72
from Kansas
I use TurboTax every year for the ease of use and pricing. I love that I do not have to put in all of my information every year.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on January 28, 2026
Posted by: Mil and Jen
from Maryland
My wife and I love to do our taxes with TurboTax. It is very self explanatory. Instead of paying someone who will just rip me off, why not just do it yourself and make life easier.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Prep!
on January 28, 2026
Posted by: Lisalinn
from WA
Easy peasy! Thank you Credit Karma & Turbo Tax! Highly reccommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax fees
on January 28, 2026
Posted by: Jas034
from California
Filing taxes itself is easy, but the fees are excessive. I was charged $44 just to pay using my refund, plus an additional $39 to have the refund deposited directly into my bank account. If you don’t pay the extra fee, you’re essentially pushed into using a credit option or a slower alternative. The process is simple, but the add on fees really add up
Written by a customer while visiting turbotax.intuit.com