Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,275 Reviews)
Rating breakdown 87,275 reviews
5 Stars
64,833
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Lynn899
from Michigan
Very fast and accurate. Definitely recommend to others
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing work and help
on January 28, 2026
Posted by: AAOKBG
from Tx
Turbo tax was very helpful by being step by step process and guide me through all that I needed to get done any questions I needed answered was answered correctly and helpful
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and painless
on January 28, 2026
Posted by: Ldeezy35
from NJ
Always fast and easy. I’ve wore t the same job for over 5 years so my info is always ready to be uploaded.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Things That Are Annoying
on January 28, 2026
Posted by: Turbo Tax User Since 1999
from Florida
All filing options should be displayed first with including the fastest one instead of the E-file $35 one first option into a bank account option. Also those of filing is simple only need to answer the assistance pop up no more than twice. After that it's an annoyance.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 22, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Don’t use the app
on January 28, 2026
Posted by: Jeez really
from Ri
I just had an overall hard time with completing the information. It doubled some of my 1099s and I had to delete them. It’s just an overall not easy experience maybe because I used the app. Big mistake!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 28, 2026
Posted by: Yiddies
from ohio
It's easy to use and reliable. Lots of help if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Easy
on January 28, 2026
Posted by: Jacksplace
from South Carolina
TurboTax is easy to use and helpful and saves you money
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Evelyn pug
from Oh
No problems. Went fast. Walked me thru. Maxed my return. Happy
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com