Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Not free
on January 28, 2026
Posted by: JenP74
from Pennsylvania
It's very easy to use but it definitely wasn't free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on January 28, 2026
Posted by: Awsome taxfiller
from CA
Great easy on credit Karma was simple. I liked how easy it was
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 28, 2026
Posted by: Jhannurse
from Illinois
Great Online Service!! Love how it was Fast and Easy!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best way to file
on January 28, 2026
Posted by: Ellip
from IN
Such an easy product to use. I was stuck in one area, so I requested a call. Beverley gave me the answer in minutes! Thanks!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
super easy
on January 28, 2026
Posted by: k sands
from Texas
Great service would use again highly recommend go do yours now
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good experience.
on January 28, 2026
Posted by: fpk1257
from Ks
Simple to follow instructions and flow. Have used for several years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 28, 2026
Posted by: kmkmmkm
from bellmore,ny
great double great ttriple great quadruple great. very
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ok
on January 28, 2026
Posted by: Lil one 1972
from Louisiana
Yes they areYeah what's worth it to be the way they are
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com