Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great system
on January 28, 2026
Posted by: Emilyliv4him
from Orlando, Florida
I used the TurboTax and had a fantastic experience with my tax expert. They were knowledgeable, patient, and helped me find deductions I would have missed on my own. I felt confident that my return was accurate before filing
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy
on January 28, 2026
Posted by: Chevygirl22
from missouri
I appreciate how easy it is to fill in the information needed to file taxes, as well as the ability to go back and fix things or add things.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very helpful
on January 28, 2026
Posted by: RandiEC
from Washington
TurboTax is very helpful and easy to use. Thank you!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is not the best anymore
on January 28, 2026
Posted by: Banananalarry
from California
Tried to obtain my 2024 tax e file docs to due being rejected. Does not allow m to view and states I never filed yet IRS states I did but they don’t have my documents themselves.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks Turbo tax
on January 28, 2026
Posted by: Mtown Shorty
from Virginia
Ok good awesome wonderful kind nice I good with turbo
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
sucks and crooks
on January 28, 2026
Posted by: ferris19
from nebraska
pretty crappy you forced me to pay 49 for the free version, that is just a rip off in my eyes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, easy, and affordable
on January 28, 2026
Posted by: Turbotaxissimple
from 1084 Maple Hollow Rd, Apt 2
Fast and easy proccess and guides you through the steps with detail explaining everything making it easy to file your taxes yourself and save money compared to going to a tax preparer that charges 3x as much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 28, 2026
Posted by: Caldrm
from Ga
Easy with guidance turbo tax is awesome and easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com