Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 23, 2025
Posted by: BDat07
from Marion, NY
Easy step by step format. Confident in filing myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Long-term Customer- Not Impresses
on January 23, 2025
Posted by: HJMC
from Houston, TX
I have used TurboTax for about a decade now, and this was the most frustrating experience I've had. The app continued to glitch and requested an update every time I went to a new screen. It imported my W2 information and them made me go back and put all of the information myself a second time. It didn't save specific numbers like what I paid for certain expenses. At one point halfway through it said that I was receiving money back, then, it kicked me out, and when I logged back in, it said that I owed over 5K... the next screen showed that I was getting something back again. At the end, they did not send me an email to confirm my identity, and I had to sign in on the computer, and jump through hoops to confirm.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Extremely Easy to Use
on January 23, 2025
Posted by: JohnnyCutlass
from east meadow NY
Turbo Tax is extremely easy to use!!! I did my taxes and my moms taxes in about 1 hour
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 23, 2025
Posted by: lwordkale
from Meridian, ID
it's very easy to use and guides you through everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 23, 2025
Posted by: Mescaphoral Gee
from WI
Excellent activity that makes life easy for everyone
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is amazing
on January 23, 2025
Posted by: Salvateur
I would like to say thank you with TurboTax. This is a great app, it helps a lot, and quick.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is credible
on January 23, 2025
Posted by: toni 10
from tn
I had a good experience with turbo tax and will use it again in the future if I am alive thanks very much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 23, 2025
Posted by: twells208
from Ridgeland, MS
It was easy to navigate the website and an easy process to follow.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com