Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is super easy
on January 28, 2026
Posted by: sw2407
from Maryland
user friendly, great explanations, and almost fun to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 28, 2026
Posted by: Sassy1242
from Florida
It was smooth and so easy to do. I was able to prepare my own taxes at no cost.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done
on January 28, 2026
Posted by: Rod and Peg
from 155 PARTRIDGEBERRY LN
Harder with more 1099R forms from setting up retirement funds
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
works great
on January 28, 2026
Posted by: J1129
from Lafayette,TN
It was good. would have been easier if my last year returns was thought turbox tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Cater to your veterans better
on January 28, 2026
Posted by: NPW80
from SC
You should not charge veterans to do their returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good experience
on January 28, 2026
Posted by: Kg137
from Tx
Very quick and easy. Takes less than 30 min to finih.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is too easy
on January 28, 2026
Posted by: kelpshake1129
from Connecticut
i thought hte accuracy was great.
compatibility with my pc
features were easy to access
pretty much full guidance
easy to use interface
compatibility with my pc
features were easy to access
pretty much full guidance
easy to use interface
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE
on January 28, 2026
Posted by: BPIT
from MISSOURI
EASY TO USE. IM GLAD I WAS ABLE TO IMPORT MY INFORMATION FROM LAST YEAR.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com