Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is the best!
on January 28, 2026
Posted by: Cheek 25
from Or.
I love Turbo Tax, it is all I use. They make it easy!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Most excellent
on January 28, 2026
Posted by: Ernest08
from Tennessee
I received remote assistance from Leland G. His help and guidance was absolutely amazing. His level of patience and understanding were spot on. Very Professional. I would recommend others in his position to observe and take notes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 28, 2026
Posted by: Berkut18
from Florida
Nice and easy. found everything i needed. thank you for help
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks
on January 28, 2026
Posted by: sleep25
from Richmond,VA
thanks, although i wish filing was free this year. i did not get much back but the AI information was informative and easier to navigate through website.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 28, 2026
Posted by: cherapika
from maryland
great process! and effective, quick and swift!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Uhhh
on January 28, 2026
Posted by: Noooname
from Pennsylvania
I do not know what you expect me to write about this is a tax refund
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and smooth service!
on January 28, 2026
Posted by: Cgomez111
from TX
Turbo tax is the best! They help you in anything you may have questions about.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confused about
on January 28, 2026
Posted by: Robert13517
from Oregon
Little confused that i could not access last years tax forms. but filling was easy and it did not take long at all
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com