Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great service
on January 28, 2026
Posted by: Anonymous
from 333 Hickory St NW, Apartment 207
I've been using probably at least 10 years and its been great
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 28, 2026
Posted by: 13Tbone130423
from Pennsylvania
It was easy to use and very helpful answered all my questions
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy to use.
on January 28, 2026
Posted by: MiloEnriquez
from California
I have used Turbo Tax for many years. I am comfortable with the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax *IS* awesome!
on January 28, 2026
Posted by: PCSF7713
from NC
Easy and I love the carryover! I also like that everything has an explanation so I don't overthink answers.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a cheatcode
on January 28, 2026
Posted by: Buttsnmore
from mi
Need more info for your LLM ai chatbot but otherwise great service
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Year of Turbo Tax and I love it !
on January 28, 2026
Posted by: Djp11
from Arizona
I love Turbo Tax. It’s quick, easy and accurate.
It is simply the best way to do tax returns-
It is simply the best way to do tax returns-
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax was easy
on January 28, 2026
Posted by: Anonymous
from north carolina
Turbo tax was easy to use and work with. I highly recommend using turbo tax to anyone in need of filing their own taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
this year lturbo tax left a lot to be desired.
on January 28, 2026
Posted by: Honked Off User
from IN
I have been a turbo-tax user for many years. I have never had so much difficulty as this year. it took me over six hours to complete an it's never taken that long before. Most time was spent on trying to correct or edit information entered.
Written by a customer while visiting turbotax.intuit.com