Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Intuitive Design
on January 28, 2026
Posted by: rayrrader
from North Carolina
TurboTax is a solid choice for anyone looking to take the stress out of tax season. Its user-friendly interface transforms a complex, often overwhelming process into a straightforward, step-by-step interview.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax easy to use.
on January 28, 2026
Posted by: kanger83
from Indiana
Quick, easy to use and understand. I don't like being charged to file. I understand federal and state charges you, but I was charged 3 times in total (Federal, State and TurboTax). Other than that, I will continue to use it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Last time using TurboTax
on January 28, 2026
Posted by: GAnK2025
from Las vegas, NV
I have done my taxed with Turbotax and it gets worse every year. I don't like the hidden fees and how taxes are being done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not thrilled
on January 28, 2026
Posted by: Beccablay17
from Washington
Forced me to upgrade my plan stating I had a Medicare Tax form to file that I had no knowledge of and it didn't even show me the form.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the easy way to go
on January 28, 2026
Posted by: BMar20352
from RI
Easy as usual. Got my taxes done in under 30 minutes or so. Seems accurate but I haven't had it checked by a CPA. Questions asked were simple and easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 28, 2026
Posted by: Senise
from 22871 FOX AVENUE
Easy use very helpful
Great information pages to answer questions
Great information pages to answer questions
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax feel the Confidence
on January 28, 2026
Posted by: tattooalli
from ky
Feel very comfortable using. Confident in the final product
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Poo
on January 28, 2026
Posted by: Anonymous
from Ma
Terrible. Product is just set up to repeatedly waste time and trick you into buying services
Pros: I moved
Written by a customer while visiting turbotax.intuit.com