Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awsome
on January 28, 2026
Posted by: ChadJ1971
from Michigan
easy to use and very accurate! would recommend this with confidence
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cool Beans
on January 28, 2026
Posted by: Mrsrdgz82
from Texas
it was easy and good
easy
good
easy to use
thank you
easy
good
easy to use
thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
changing companies next year
on January 28, 2026
Posted by: taxman418
from mi
wouldnt let me use the correct qmid an it took forever. costs keep going way up
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Eluzabethb
from Ca
Way to use dmxllmdmskkksnwbajjsjjskcjkwkskdlksnjskfld
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 28, 2026
Posted by: mgray917
from NC
Have been using for many years and has been very helpful to me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yay!!
on January 28, 2026
Posted by: Sward1105
from washington
It was easy to fix the errors and get this done I am so glad it is done
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Veronica W for the win!
on January 28, 2026
Posted by: Gabe515
from Washington
Veronica W was able to help me get the most out of my tax return! She's the best of the best!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NOT PLEASED
on January 28, 2026
Posted by: definately unhappy
from Ohio
Confusing...constantly trying to trick you into spending more and giving permissions to disclose personal info. COSTS WAY TOO MUCH and the start for free is a SCAM as there is no free.... NOT HAPPY WITH TURBO TAX
Written by a customer while visiting turbotax.intuit.com