Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,450 Reviews)
Rating breakdown 87,450 reviews
5 Stars
64,941
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax Gets The Job Done
on January 27, 2026
Posted by: wdmikeiv
from North Carolina
Very quick and easy to use. I do wish that there weren't fees for using the bank deposit features, but overall a great product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax was great
on January 27, 2026
Posted by: bombguy1
from Arizona
very easy to do. updated with new tax laws. filed easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 27, 2026
Posted by: Carelyn86
from Oh
It was easy to use will use again in the future and recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 27, 2026
Posted by: KWri
from North Carolina
Easy to use on your own. Walks through each step and if you have standard deductions, you probably do not need the expert help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Cost went up.
on January 27, 2026
Posted by: Danger78
from Washington
I could have talked to a live of expert but I didn't want to incur anymore costs. I'm very poor and try to save, wherever I can
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Experience
on January 27, 2026
Posted by: Mella40
from Florida
It was an easy process, and explained in detail what I was unsure about.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience!
on January 27, 2026
Posted by: MHarper3295
from PA
Quick and easy! Have used for many years! Love it!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is criminal
on January 27, 2026
Posted by: rossm12425234
from WA
Turbo tax holds my refund hostage until I pay. I made $66,000 and you guys forced met pay extra for nothing. My wages and income did not exceed $200,000 so was therefore non simple but you guys categorized me as non simple for nothing. Im really upset that there were no options to get help to remove the fee. I wont be using turbo tax again.
Written by a customer while visiting turbotax.intuit.com