Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Screen Time Out
on January 28, 2026
Posted by: Tom7685
from IL
ScreeTime out was a constant extra step as I would gather information.
would be great if it could be disabled
would be great if it could be disabled
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing tool to do taxes
on January 28, 2026
Posted by: GaluskiA
from AZ
Great program for doing taxes. Easy process throughout, even is you have uncommon situations, like 1099-R forms.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
not bad
on January 28, 2026
Posted by: nees26
from fl
it was ok little laggy when in review.it was ok little laggy when in review
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes
on January 28, 2026
Posted by: Mary Keen
from NC
easy to use for a tax dummy. got it done in less than 15 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 28, 2026
Posted by: BeeBeeFLGirl
from Florida
Easy to use and navigate. Also provided great resource information in Learn More tabs.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax uses predatory tactics
on January 28, 2026
Posted by: Jhernand981
from IL
Scamming business tactics, They charged me $40+ dollars for some deluxe service that I didnt even agree to add. It never gave me the option to remove it either. I would stay away from them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 28, 2026
Posted by: Anonymous
from Vermont
My experience was great. I found TurboTax to be efficient and helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Alcinda50
from Kansas
My experience was ok price is a bit high for me doing the work
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com