Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Limited
on January 28, 2026
Posted by: KatJ_tx
from TX
Easy to use, but the free version is VERY limited. I had to pay $50 to file simply for the fact that I had one 1099 form. They also encourage you to receive your refund into one of their accounts. No thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Making taxes simple and fast!
on January 28, 2026
Posted by: Len N
from Pa
From start to finish the process was very easy and straight forward. Will recommend to family and friends for certain.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Betty0701
from AZ
Great!!! Easy to work question are easy to understand
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Efficiency and ease of use.
on January 28, 2026
Posted by: Hoss5858
from WV
I have used this platform for the past 6 years, and it has been efficient.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax is ok
on January 28, 2026
Posted by: Tonya 5603
from New York
These topics helped me with doing my taxes bymyself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 28, 2026
Posted by: Anonymous
from massachusetts
This service has been super helpful to me for the past few years, always ensuring my return is accurate and completed quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX WAS AMAZING AND GREAT HELP
on January 28, 2026
Posted by: DEE LASHAY
from Fairfax,SC
TURBO TAX WAS THERE TO HELP ME EVERY STEP OF THE WAY, AND REALLY GREAT ABOUT WHAT I NEED TO FILE MY 2025 TAX RETURN
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Experience
on January 28, 2026
Posted by: ChelsSank23
from Colorado
Great experience! Easy to follow. I had no issues filing my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com