Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is awesome
on January 28, 2026
Posted by: Mcmels
from minnesota
Was easy to use. very detailed went over everything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks
on January 28, 2026
Posted by: MexiLuis
from VIRGINIA
It's easy to use, but i don't like every minute Turbo tax is trying to charge me for every little thing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is a greedy scam
on January 28, 2026
Posted by: Jon894
from Texas
Forcing me to upgrade to deluxe just to file my taxes is greedy and shameful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love how simple and quick this was
on January 28, 2026
Posted by: amandakenn2025
from ohio
very fast and efficient and easy to use for my first time filing myself
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simplifies this annual chore for me
on January 28, 2026
Posted by: DWGSR53
from MO
More organized and quicker than if I did it myself. Easy to submit returns.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!!
on January 28, 2026
Posted by: Kacie019
from tx
I have used Turbo Tax for many years and always so helpful and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awsome
on January 28, 2026
Posted by: 1984matt
from ohio
very fast and fast fast fast fast fast fast fast fast
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Okay
on January 28, 2026
Posted by: MaliekJ
from New Jersey
It was okay, I just did not appreciate the upsale which did not benefit me.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com