Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Tbeitz713
from Wa
It’s awesome very easy very helpful and easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Double Check your Refund Deposit Fee.
on January 28, 2026
Posted by: CCoty
from Washington
I have used Turbo Tax for years and there are now some new options of receiving your refund payment. The first time through gives you 2 options. Klarna (5 days for $0.00) and then a faster method to your bank account of 4 days for a $35. I missed that until the end when I looked at the filing fees. Went back and had to search a bit for a longer to find the $0 refund deposit for the normal "21 days" Make sure you select the correct deposit option. That is a little sus TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great working with you
on January 28, 2026
Posted by: Ramyghaly
from NJ
Very friendly, very easy with asking questions that hels remind you on what is needed
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cool
on January 28, 2026
Posted by: Pudpuller
from Iowa
Frickin awesome and had so much fun. I love it here
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is so cool!
on January 28, 2026
Posted by: TaxGod04
from Georgia, Ga
TurboTax is so cool! Yippee! I can't wait till next year to do my taxes again and have money for a tattoo.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the Best!
on January 28, 2026
Posted by: Yummy Gummy
from California
I always have success using Turbo Tax. I have been using them for several years and I love it. It's easy to use and there is always someone ready to help if I need it. They offer a side bar with suggestions and helpful tips. They upload documents that makes filing so much faster and easier. they walk you through every possible tax break you might be able to take. I highly recommend using Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love it but....
on January 28, 2026
Posted by: 19FlowerChild62
from OH
All good, but feel it is a bit pushy with "added services". Don't add the service, then make me say "no thanks." Let me add it if I want it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is simple and everyone should use it.
on January 28, 2026
Posted by: Tre2006
from Texas
I have been using turbo tax for many years and it is the best online serive there is. It is so simple and checks everything. I never have a problem with it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com