Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Ease of use
on January 28, 2026
Posted by: KenJen794
from SC
I found this easy to use and helpful step by step instructions
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good piece of gear!
on January 28, 2026
Posted by: noneyabusniesss
from texas
Great job in helping with taxes! Couldnt be a better program. Used my whole life.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not happy
on January 28, 2026
Posted by: BLiz9
from nj
kept rejecting me to file all the info was correct not satisfied gave me lots of problems to e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thumbs up
on January 28, 2026
Posted by: Sharon 631
from RI
Very easy to do and very fast less than 1 hour to do .
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love yalllll
on January 28, 2026
Posted by: Sadboyblu
from Shreveport Louisiana
Yall are great always making doing taxes easy love yallll
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service
on January 28, 2026
Posted by: deejah922828
from emporia.va
great service got it done smooth and easy thanks you so much
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TT
on January 28, 2026
Posted by: annaMD71
from NJ
Turbo tax was user freindly, thi guidance and double checking makes it all more comfortable.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 28, 2026
Posted by: Russ 1966
from Virginia
Easy to use and gets me my biggest return with just a few questions and information provided.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com