Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Predatory Program Processes
on January 28, 2026
Posted by: AdamS97
from Georgia
Free filing might as well not be advertised. You force people into rabbit holes where I should have just filed using one of the free websites listed on irs.gov. As much as you pay for advertising, you must make a killing. If every citizen used TurboTax, has to pay 50-80$ just to file, roughly 260 million working Americans. What is that, almost $10 billion in profit? What a sickening company.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy
on January 28, 2026
Posted by: Cort12
from Michigan
It was great. Easy to use. Very thorough. Will use again!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 28, 2026
Posted by: BarmanTommy
from IN
Very easy to use..step by step instructions...quick
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy
on January 28, 2026
Posted by: Deb671
from AR
Very user friendly and how Turbo Tax interfaces with my information
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 28, 2026
Posted by: Justinlee91
from Rhode Island
Accurate East compatible fast easy will definitely use again next year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 28, 2026
Posted by: salfromtx
from Texas
Easy to use and super helpful! Made my return smooth and less painful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 28, 2026
Posted by: cbeaver73
from Texas
Very easy to use and seemed accurate, actually learned a lot
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is wonderful
on January 28, 2026
Posted by: Raelynn3
from Louisiana
Turbo Tax is very easy to follow everything is explain if ask
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com