Customer reviews from Forno Appliances
Forno Appliances - 36 in. Wide Moena Espresso 19.2 Cu. Ft. Freestanding Counter-Depth French Door Refrigerator with Automatic Ice Maker - White
Average customer rating
4.3
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
107
4 Stars
59
3 Stars
47
2 Stars
1
1 Star
0
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for Forno Appliances - 36 in. Wide Moena Espresso 19.2 Cu. Ft. Freestanding Counter-Depth French Door Refrigerator with Automatic Ice Maker - White
Customer Rating
3
Fine
on July 27, 2026
Posted by: John
The door handle fell off after less than a month of usage. Doesn't feel like high end quality materials, but it's fine. Most importantly, no phone # to actually contact a human, so keep that in mind.
Response from Forno Appliances By Forno Customer Service, Forno Customer Service, July 27, 2026
Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the door handle and understand how disappointing that must have been, especially after such a short period of use.
We also apologize for the frustration you experienced trying to reach us. While we primarily provide support through email so we can efficiently track and resolve cases, we do have a technical support team available by phone during business hours.
We'd appreciate the opportunity to make this right. Please contact our Customer Service team at 866-231.8893 with your model and serial number, and we'll be happy to review your case and provide the appropriate solution. We value your feedback and hope to restore your confidence in Forno.
We also apologize for the frustration you experienced trying to reach us. While we primarily provide support through email so we can efficiently track and resolve cases, we do have a technical support team available by phone during business hours.
We'd appreciate the opportunity to make this right. Please contact our Customer Service team at 866-231.8893 with your model and serial number, and we'll be happy to review your case and provide the appropriate solution. We value your feedback and hope to restore your confidence in Forno.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Refrigerator Not Cooling
on July 27, 2026
Posted by: Nicole
Hoping customer service will be helpful. Just unboxed the refrigerator and it is not cooling.
Written by a customer while visiting Forno Appliances
Customer Rating
4
refrigerator
on July 21, 2026
Posted by: Mary Hunter
The refrigerator works as expected. There is a lot of freezer space. I like the drawer that catches the overflow ice.
Written by a customer while visiting Forno Appliances
Customer Rating
5
looks good, hope it will function well also
on July 16, 2026
Posted by: Alina
Nice looking fridge. Have only had it two days, so far so good.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Beautiful refrigerator with great space
on July 15, 2026
Posted by: Rachel
Looks beautiful, has a great amount of space in the interior. A bit noisy, but could be due to the flippers who installed it.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Good
on July 7, 2026
Posted by: Nate
This is a good fridge when compared to other brands.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great
on June 28, 2026
Posted by: Kristen
Love this fridge. Beautiful on the outside and functional on the inside. Like the double freezer.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great product
on June 27, 2026
Posted by: Rian
Would buy again, great addition to my newly Built Kitchen
Written by a customer while visiting Forno Appliances