Customer Reviews for Forno Appliances - Gallipoli 17.5 Cu. Ft. French Door Refrigerator with No Frost Technology - Stainless Steel VCM
Customer Rating
1
set screws
on July 30, 2025
Posted by: Margot
Need 4 set screws, got 2. Asked for replacemnets...they are not the right size
Written by a customer while visiting Forno Appliances
Customer Rating
3
Livraison à 20 jours - et problèmes avec le frigo
on August 13, 2025
Posted by: Helene
J'attends à savoir la qualité du service car j'ai une réclamation. Le réfrigérateur m'a été livré fin juillet et le 13 août au matin, la partie frigo ne fonctionne plus. J'ai essayé de contacter le service par appel téléphonique mais on me retourne via courriel. Merci
Written by a customer while visiting Forno Appliances
Customer Rating
3
Replacement refrigerator
on August 17, 2025
Posted by: Jennifer
Had to replace 1 year old refrigerator let’s hope this one lasts longer.
Written by a customer while visiting Forno Appliances
Customer Rating
1
Beautiful fridge
on September 19, 2025
Posted by: Maria
Beautiful fridge, perfect and matched my kitchen but stopped working in less than six months.
Response from Forno Appliances By Raffaele B, Forno Customer Service, September 22, 2025
Hello, Thank you for your feedback. We're glad to hear the fridge was a great match for your kitchen, but we're truly sorry to learn it stopped working so soon. That’s definitely not the experience we want for our customers. Please reach out to our customer support team so we can look into this further and help resolve the issue as quickly as possible at the following link: https://forno.ca/support/ We're here to make things right.
Written by a customer while visiting Forno Appliances
Customer Rating
1
Beeping Fridge!
on October 2, 2025
Posted by: Ivette
My fridge has been beeping for 3 days and no one is picking up the phone or answering my emails. Not the manufacturer nor the vendor.
Response from Forno Appliances By Team Forno, October 3, 2025
Hello,
We’re sorry to hear about the issue you experienced. Our customer service team is already in contact with you and is closely following up on your case to ensure a quick resolution.
Forno Team
Written by a customer while visiting Forno Appliances
Customer Rating
3
Love the fridge, but...
on October 7, 2025
Posted by: Marc
It looks like the compressor or fan is bad after only a few weeks of operation.
Response from Forno Appliances By Team Forno, October 8, 2025
Thank you for sharing your feedback. We’re truly sorry to hear that you’re experiencing an issue with your refrigerator. That’s definitely not the experience we want for our customers. Our service team would be happy to help diagnose and resolve this for you as quickly as possible.\nPlease contact us through our support portal: https://forno.ca/support/\n so we can assist you directly.\n\n– The Forno Team
Written by a customer while visiting Forno Appliances
Customer Rating
5
Love our fridge
on October 8, 2025
Posted by: Zach
Simple and elegant. We love how it fits in our kitchen.
Response from Forno Appliances By Team Forno, October 8, 2025
Thank you so much for your kind words! We’re delighted to hear that your new refrigerator fits beautifully in your kitchen and that you’re enjoying it. Your satisfaction means a lot to us.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Love the Look
on October 16, 2025
Posted by: Katie & Jake
We’ve been decently happy with the fridge and it looks great but is quite loud at times.
Response from Forno Appliances By Team Forno, October 20, 2025
Thank you for sharing your experience with us. We’re happy to hear that you like the design of your refrigerator. We understand your concern regarding the noise level, and we’d like to look into this further to ensure everything is working properly.
If you could please contact our support team at https://forno.ca/support/ , we would be glad to assist you and provide a solution.
Written by a customer while visiting Forno Appliances