I contacted Forno for help with refrigerator door that arrived damaged from Lowe's as Lowe's customer service was less than helpful. Within a day I had an email response to the email I sent. Throughout the process, it was shared that the item was on backorder but was provided with a tentative recovery ETA. I was assured that the replacement door would arrive at no cost to me as it was covered under 2 year warranty. The door just arrived and needless to say I am happy with the overall look and operation of the refrigerator but more so with the customer service I received
We have had this fridge for a few months, no issues.
Response from Forno Appliances By Team Forno, October 22, 2025
Thank you for your review. We are pleased to hear that your refrigerator has been working well for you. If you ever need assistance in the future, our team is here to help at forno.ca/support.