Purchased brand new home with this refrigerator installed. It stopped cooling on Thanksgiving with several hundred dollars of perishable groceries inside. Really hoping warranty service takes care of this.
Like the features. Need time to live with it for awhile before giving a realistic review. Ice maker has not made ice yet (first 3 hours). We wonder about this. Other reviews suggest a problem with ice maker.
Wanted to thank Sharon at customer service! She was very helpful and scheduled the technician to take care of the issue which was resolved. Giving it five stars. The recovery was very smooth.
We love the refrigerator, but the ice maker only makes ice that taste like chlorine. We've had it for almost a year and it still does it! Its not our water, bc our tap water tastes great!
The refrigerator is beautiful. love the smudge free feature. Handles are gorgeous. Freezer can be a little small. Refrigerator shelves and side inside panels are great! Love how quiet it is. I would give it five stars, unfortunately having issues with ice maker. Waiting for customer service to see how the recovery is.
Response from Forno Appliances By Michael, Customer Service, July 24, 2023
Hi Camilo,
We apologize for your issues with your refrigerator's ice maker. we received your ticket now and a member of our technical support team will be reach out to you before the end of day to help resolve the issue!