Customer reviews from Forno Appliances
Forno Appliances - Salerno 20 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Ice and Water Dispenser - White
Average customer rating
3.5
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
19
4 Stars
15
3 Stars
14
2 Stars
2
1 Star
10
Customer Reviews for Forno Appliances - Salerno 20 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Ice and Water Dispenser - White
Customer Rating
3
ICE maker slow & side door broke
on May 27, 2025
Posted by: Yvette
ICE maker slow & side door broke - ice maker doesn't make ice fast enough, door shelf broke off. The entire side door cracked from the inside
Response from Forno Appliances By Forno Customer Service, Forno Customer Service, May 27, 2025
Thank you for reaching out to us, and we're sorry to hear about your experience. We are committed to providing the best service possible. All our appliances are covered by a two-year warranty on parts and service.
Please email the details of the issue, along with any relevant videos, to info@forno.ca, and one of our support team members will assist you promptly.
Please email the details of the issue, along with any relevant videos, to info@forno.ca, and one of our support team members will assist you promptly.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Beautiful
on May 29, 2025
Posted by: Jaimie
Looks great! Matches decor perfectly and very spacious.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Wish it was bigger
on June 3, 2025
Posted by: Christopher
nice fridge but the side-by-side model with 20 cubic feet makes everything feel very cramped
Written by a customer while visiting Forno Appliances
Customer Rating
1
No response
on July 12, 2025
Posted by: François
I tried to reach them since 2 weeks for a water leak problem since the purchase.
Written by a customer while visiting Forno Appliances
Customer Rating
4
good
on August 2, 2025
Posted by: rachel
So far so good. It was difficult to hook up as the water tube is not a standard size, but eventually figured out what adapter to get and got it installed. We've only had it 2 days, but it's pretty and cold so far.
Written by a customer while visiting Forno Appliances
Customer Rating
3
no experience yet
on September 15, 2025
Posted by: akin
i dont know what to say. i am on this page to register my appliances which I barely started using.
Response from Forno Appliances By Team Forno, September 29, 2025
Hello, Thank you for sharing your feedback. We understand that it might be a little early to fully evaluate your appliances since you’ve just registered them and are only starting to use them. Once you’ve had the chance to try them out, if you’re satisfied, we would be grateful if you could update your review to reflect your full experience. The Forno Team
Written by a customer while visiting Forno Appliances
Customer Rating
1
too early to ask for a review
on September 15, 2025
Posted by: akin
i am registering my appliances. i have barely turned them on.
Response from Forno Appliances By Team Forno, September 29, 2025
Hello, Thank you for sharing your feedback. We understand that it might be a little early to fully evaluate your appliances since you’ve just registered them and are only starting to use them. Once you’ve had the chance to try them out, if you’re satisfied, we would be grateful if you could update your review to reflect your full experience. The Forno Team
Written by a customer while visiting Forno Appliances
Customer Rating
3
Warranty Registration
on September 25, 2025
Posted by: Charles
So far it has been okay. I just bought the house with new forno appliances. The refrigerator door came with a large dent in it, and the water dispenser is not working, and the ice maker makes ice extremely slow.
Response from Forno Appliances By Team Forno, September 26, 2025
Hello, Thank you for reaching out to us. Each Forno product is covered by a 2-year warranty. To help us assist you quickly with the issues you mentioned, please email us at info@forno.ca
and include: Your proof of purchase
Your serial number
Photos showing the dent on the door and the water dispenser
This will allow us to review your case and find the best solution for you. The Forno Team
and include: Your proof of purchase
Your serial number
Photos showing the dent on the door and the water dispenser
This will allow us to review your case and find the best solution for you. The Forno Team
Written by a customer while visiting Forno Appliances