Customer reviews from jbl.com
JBL - Endurance Peak 4 - True Wireless Bluetooth Noise Cancelling Sport In-Ear Earbuds - 2025 - Purple
Average customer rating
4.2
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
24
4 Stars
9
3 Stars
2
2 Stars
3
1 Star
3
Customer Reviews for JBL - Endurance Peak 4 - True Wireless Bluetooth Noise Cancelling Sport In-Ear Earbuds - 2025 - Purple
Customer Rating
4
New direction in the product line
on May 4, 2026
Posted by: IG1234
from Pomona ca
I bought this product because I liked the Peak 2 product. In comparison, the fit around and inside the ear is good. The product feels snug, comfortable an secure. I miss the "open to turn on" feature on the old earbuds. Also the sound adjustment and forward skipping (when playing music) features on the earbuds don't function as well as the Peak 2 product. Otherwise a very serviceable set of earbuds
Written by a customer while visiting jbl.com
Customer Rating
2
Great for Music, Not Great for Phone Calls
on April 16, 2026
Posted by: cns05
I bought these to replace my Apple AirPods, I wanted something with better water/dust proofing and resistance. I liked the way they fit and the bass/sound when playing music was great, but this is not something for phone calls whatsoever. When on the phone, the person on the line could hear everything in the environment around me (wind, birds, etc) and could barely hear me.
Response from jbl.comBy Customer Support, April 17, 2026
Thank you for bringing this to our attention. We recommend connecting the earbuds to a different device to see if the phone call quality issue persists. If the problem continues, please perform a reset: tap either the left or right earbud three times, holding the third tap for 5 seconds. If you need further assistance, please contact us at: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Good quality for decent price!
on March 24, 2026
Posted by: littlewing0811
from Florida
I bought these as a belated birthday present for myself, and I'm really enjoying them! The sound quality is very nice and the noise-cancelling works well. The battery life of the case and the headphones is great, I only have to charge the case every few days, with daily use of the headphones.
Written by a customer while visiting jbl.com
Customer Rating
5
Better Than Other Brands
on March 21, 2026
Posted by: Plain Dave
from Houston TX.
These seem to have a much cleaner sound probably in part because of the device that goes BEHIND the hear and holds it in place. The functionality is in my opinion more user friendly. Very reliable ear pieces.
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible call quality
on March 13, 2026
Posted by: david_raymond
from Frisco, Tx
The microphones on these are completely inadequate for placing calls in any environment. I’ve loved my Endurance Peak 3s for years, so when they wore out, I thought the newer version would be even better. Within minutes of receiving them, I could tell something wasn’t right. Nobody I called was able to hear me unless I yelled in a quiet room. I returned them and bought a new pair of the Peak 3s and all is resolved. If you’re going to develop a peak 5, please make sure the mics are better than these.
Response from jbl.comBy Customer Support, March 13, 2026
Your feedback is valuable to us. We understand that our JBL Endurance Peak 4's microphone performance fell short of your expectations. We'll be sure to share your comments with our product and development team to aid in future product enhancements.
Written by a customer while visiting jbl.com
Customer Rating
5
Extremely Happy!
on March 10, 2026
Posted by: NashvilleGayGuy
from Nashville, TN
I bought these a few weeks ago and I'm more than happy with them. They fit extremely well and stay in place. I've used them during all kinds of activities, even while in the shower, and they performed extremely well. Couldn't ask for anything better!
Written by a customer while visiting jbl.com
Customer Rating
4
perfect for runs
on February 10, 2026
Posted by: ReinaM
[This review was collected as part of a promotion.] I love the twislock feature on these earbuds very secure for when I run... and the sounds is great! love that you can adjust the sound in the jbl app the downside is that it doesn't have wireless charging but other than that really love them great quality for errands ,cleaning,working out..etc
Written by a customer while visiting jbl.com
Customer Rating
5
So far my favorite earbuds
on February 9, 2026
Posted by: afoote0451
from New York State
I bought these to replace some Endurance Peak 3's that were falling apart. These are a significant improvement on the 3's! Battery life is better, sound quality is better, button responsiveness, microphone quality, all better. They essentially took all the things I found annoying about the 3's (like the power hook) and fixed them. So far, wonderful!
Written by a customer while visiting jbl.com