Customer reviews from jbl.com
JBL - Endurance Peak 4 - TRUE Wireless BluetoothNoise Cancelling Sport In-Ear Earbuds - 2026 - Purple
Average customer rating
4.4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
18
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
1
Customer Reviews for JBL - Endurance Peak 4 - TRUE Wireless BluetoothNoise Cancelling Sport In-Ear Earbuds - 2026 - Purple
Customer Rating
3
Not enough umphhh
on July 10, 2026
Posted by: Willy518
Im a landscaper and think these headphones aren’t as loud as I thought they were gonna be. They bump but not loud enough.
Response from jbl.comBy Customer Support, July 11, 2026
Thanks for your sharing your experience with our JBL Endurance Peak 4. To get the best sound, we recommend ensuring a tight seal in your ear canal by angling the earbud slightly downward and gently twisting it into place. Please experiment with all the provided eartip sizes to find the best fit. If the issue persists, try testing the headphones with a completely different phone or tablet. You can also reset them by tapping both earbuds three times, making sure to hold the third tap for 5 seconds, before placing them back into the charging case and trying again. Please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Louder than endurance 3
on July 8, 2026
Posted by: Screwfoot
from Justin TX
Got these because I had miss placed one of my endurance 3 earpiece's. Will say these are much louder than the other ones, glad I got them.
Written by a customer while visiting jbl.com
Customer Rating
4
Excellent wrap around
on May 31, 2026
Posted by: Dumbo74
I’ve had ear surgery as a young teen. Ear space is different from left to right and most floating buds just don’t work. I’ve lost 3 left ear buds, so the wrap around is my only option if I don’t want to loose one every week. Don’t even feel it fall out. Sounds is great. Just unpacked them and not even made a call yet but previous reviews say they can run outside and no one know.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Endurance Peak 4
on May 22, 2026
Posted by: Lynabah
from New Mexico
AWESOME BASS!!! I realized there was no charging cable, but the sound and comfort is what I was aiming for!
Written by a customer while visiting jbl.com
Customer Rating
5
Love
on May 10, 2026
Posted by: Senior Mom
from Georgia
I've had these for a few months. I use them instead of plugging into my phone to listen to my sleep app. The sound is great battery lasts really well. I am charging just because I'm going on trip and in case I can't sleep I want to make sure they are ready to go. I do love them and I love that they fit in my ear as I have a very small opening and and earjacks fall out of my ear, even the smallest ones. I got the purple so I can find them easily and if anyone wears them I'll know right away.
Written by a customer while visiting jbl.com
Customer Rating
4
New direction in the product line
on May 4, 2026
Posted by: IG1234
from Pomona ca
I bought this product because I liked the Peak 2 product. In comparison, the fit around and inside the ear is good. The product feels snug, comfortable an secure. I miss the "open to turn on" feature on the old earbuds. Also the sound adjustment and forward skipping (when playing music) features on the earbuds don't function as well as the Peak 2 product. Otherwise a very serviceable set of earbuds
Written by a customer while visiting jbl.com
Customer Rating
2
Great for Music, Not Great for Phone Calls
on April 16, 2026
Posted by: cns05
I bought these to replace my Apple AirPods, I wanted something with better water/dust proofing and resistance. I liked the way they fit and the bass/sound when playing music was great, but this is not something for phone calls whatsoever. When on the phone, the person on the line could hear everything in the environment around me (wind, birds, etc) and could barely hear me.
Response from jbl.comBy Customer Support, April 17, 2026
Thank you for bringing this to our attention. We recommend connecting the earbuds to a different device to see if the phone call quality issue persists. If the problem continues, please perform a reset: tap either the left or right earbud three times, holding the third tap for 5 seconds. If you need further assistance, please contact us at: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Good quality for decent price!
on March 24, 2026
Posted by: littlewing0811
from Florida
I bought these as a belated birthday present for myself, and I'm really enjoying them! The sound quality is very nice and the noise-cancelling works well. The battery life of the case and the headphones is great, I only have to charge the case every few days, with daily use of the headphones.
Written by a customer while visiting jbl.com