Customer reviews from jbl.com
JBL - Endurance Peak 4 - True Wireless Bluetooth Noise Cancelling Sport In-Ear Earbuds - 2025 - Purple
Average customer rating
4.1
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
26
4 Stars
9
3 Stars
2
2 Stars
3
1 Star
5
Customer Reviews for JBL - Endurance Peak 4 - True Wireless Bluetooth Noise Cancelling Sport In-Ear Earbuds - 2025 - Purple
Customer Rating
1
Ok sound on music. Not good for calls
on August 6, 2026
Posted by: Monsterdave
These ear buds are good for listening to music. That's it . I'm very physical at my job and when I'm on a call the other person on the line .they can only hear everything else other than me . I can not recommend them at all . Bad deal for the price.
Response from jbl.comBy Customer Support, August 10, 2026
Our JBL Endurance Peak 4 have features and one of the those are the Adaptive Noise Cancelling and Ambient Aware. It is possible that the Ambient aware is activated while on call. During your call, you may activate the Adaptive Noise cancelling feature by pressing once on the left earbud or use our JBL Headphones app for more options. Also, make sure that your device microphone output is set to the earbuds. Additionally, ensure the earbuds are updated to the latest firmware version via the JBL Headphones App. If the issue still persist, please contact our customer support directly so we can assist you further. https://support.jbl.com/
Written by a customer while visiting jbl.com
Customer Rating
2
Below average performance
on July 26, 2026
Posted by: Ali98
from Baku, Azerbaijan
There are very frequent Bluetooth connectivity issues, especially when using more than one device. On top of that, the sound is super weak. If you have anger management issues or bad nerves, buy at your own risk.
Sound isolation breaks down as soon as you start moving, no matter which ear tip size you use. Because of this, they are absolutely not suitable for workouts.
No complaints regarding battery life and water resistance — everything is fine on that front.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome
on July 14, 2026
Posted by: Ash13y
from MA
I love these pretty purple headphones, they sound so good!
Written by a customer while visiting jbl.com
Customer Rating
2
PHONE QUALITY SUCKS BAD!!!!!!!!!!!!!!!!!
on July 14, 2026
Posted by: DCONSTANT
WELL WHERE DO I START I GUESS LET ME GIVE THE POSSITIVE. FIT IS GOOD, MUSIC SOUND IS GOOD.....YEP THATS WHERE IT ENDS. IF YOU ARE PLANNING TO USE THEM OUTDOORS YOU MIGHT ASWELL JUST HAVE THE PERSON ON THE OTHER END OF THE LINE COME MEET YOU WHERE YOUR AT BECAUSE DURING A PHONE CALL ALL THE OTHER PERSON ON THE OTHER END HEARS IS EVERYTHING AROUND YOU. NOT HAPPY AT ALL FROM A BRAND COMPANY.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing EarPods!!!
on July 11, 2026
Posted by: Niteowl
from Lubbock, Texas
This device is so nice, I’m so glad to have bought it. It’s a terrific sound when listening to music and podcasts. I like the app that is linked to it as well.
Thank you so much for great sound engineering!
Thank you so much for great sound engineering!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome Sound
on July 11, 2026
Posted by: Snate
Excellent ear buds. Great sound and usability. Highly recommend.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Earphones
on July 11, 2026
Posted by: Ruham
This Earphones are super awesome. It is super comfy. The noise cancelling is also excellent. And the bass omw, there is no other Earphones that will get near them.
Written by a customer while visiting jbl.com
Customer Rating
3
Not enough umphhh
on July 10, 2026
Posted by: Willy518
Im a landscaper and think these headphones aren’t as loud as I thought they were gonna be. They bump but not loud enough.
Response from jbl.comBy Customer Support, July 11, 2026
Thanks for your sharing your experience with our JBL Endurance Peak 4. To get the best sound, we recommend ensuring a tight seal in your ear canal by angling the earbud slightly downward and gently twisting it into place. Please experiment with all the provided eartip sizes to find the best fit. If the issue persists, try testing the headphones with a completely different phone or tablet. You can also reset them by tapping both earbuds three times, making sure to hold the third tap for 5 seconds, before placing them back into the charging case and trying again. Please contact our customer support for further assistance.
Written by a customer while visiting jbl.com