Customer reviews from kitchenaid.com
KitchenAid - Counter-Depth French Door Refrigerator with Intelligent Auto Fill - Stainless Steel
Average customer rating
4.2
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
11
4 Stars
4
3 Stars
3
2 Stars
1
1 Star
1
73%of customers recommend this product.
(
11 out of
15)
Customer Reviews for KitchenAid - Counter-Depth French Door Refrigerator with Intelligent Auto Fill - Stainless Steel
Customer Rating
5
Classy
on October 16, 2026
Posted by: MarleneMichigan
[This review was collected as part of a promotion.] This is a great refrigerator, has a classy look, inside and out. The temperature is constant and the pullout drawer for platters is very handy. My one complaint is that the drawers open in two different ways, two smaller ones pull from the bottom and the large one from the top. It’s taken awhile to get used to.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed. But hopefully will get used to it.
on October 16, 2026
Posted by: GBRV
[This review was collected as part of a promotion.] Wish I had looked at this refrigerator before ordering. It doesn’t have a dedicated butter compartment like my 25 year old side refrigerator had. I really miss that feature. It was very handy. Also not happy with the bottom full width drawers. You have to hold both doors open to access them.
Also while there seem to be more freezer room, it is hard to access. It needs a 3rd drawer. Drawers are so deep you have to stack items. You can’t easily see items at bottom of bins without removing items on top. While refrigerator lighting is fantastic! lighting in the freezer very bad although I am not sure how to make it better.
The water dispenser is probably the nicest feature of this refrigerator. Just hoping it will last as long as the rest of the refrigerator.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great refrigerator
on October 15, 2026
Posted by: Liz007
[This review was collected as part of a promotion.] There are many great features including, but not limited to automatic water filling, flexibility in shelf spacing and my favorite, the frozen pizza slot in the freezer.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Small storage capacity & slow water fill issues
on October 15, 2026
Posted by: Jenrancc
[This review was collected as part of a promotion.] Looks nice but interior storage is tight for a family of four. Left fridge door swings back forcefully due to in-door ice storage weight. Ice capacity is small, not enough to ice up everyone’s water bottles in the morning so using freezer drawer space to keep extra ice trays as backup. Water spout takes too long to fill manually & sensor for “perfect fill” often shuts off well before the 75% fill threshold, creating a need to fill from the sink instead. Water dispenser area has a bright light that is motion sensitive & unable to be dimmed. Researched all troubleshooting options for these issues & nothing has worked. I would not recommend this fridge nor would I buy it again.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
We are very happy with our refrigerator
on October 12, 2026
Posted by: Rick L Florida
We love this refrigerator. It looks beautiful in our home and keeps our food organized and cold. It has a few small quirks but very minor and less than our previous non -KitchenAid refrigerator. We always use the intelligent water filler and the filtered water comes out cold and fresh. Wife says she loves it and that alone earns it 5 stars!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sleek and Sustainable!
on October 1, 2026
Posted by: Mack523
[This review was collected as part of a promotion.] 5/5 Stars – Sleek, surprisingly spacious, and the Auto Fill is a game changer!
We’ve had the 23 Cu. Ft. 36-Inch Counter-Depth French Door Refrigerator in Black for a few weeks now, and it has completely transformed the look and feel of our kitchen.
First off, the black finish is stunning—it gives the kitchen a modern, high-end aesthetic without sticking out, and it’s remarkably easy to keep clean. Because it’s a counter-depth model, it sits flush with our standard kitchen cabinets for a custom, built-in look, yet the interior design is so smart that we haven't missed the extra space from our old depth-heavy fridge. The layout, adjustable shelving, and door bins make organizing groceries completely effortless.
The real star of the show, however, is the Intelligent Auto Fill water dispenser. You can place a tall glass, a sports bottle, or a pitcher on the tray, press fill, and walk away—it automatically stops at the exact right moment without a single spill. It sounds like a minor luxury until you use it every day, and now we can't live without it.
Highlights:
Seamless Fit: True counter-depth profile gives a clean, streamlined kitchen layout.
Smart Features: Auto Fill is 100% reliable and incredibly convenient for busy mornings or hosting.
Bright & Spacious: Intelligent LED lighting and flexible shelving make every corner accessible.
Quiet & Efficient: Keeps temperature precise and runs almost silently.
If you’re looking for a feature-packed, beautiful French door refrigerator that fits flush with your counters, this is worth every penny!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not too thrilled
on October 1, 2026
Posted by: JimTh
[This review was collected as part of a promotion.] The “Intelligent water system”” in the door works maybe 10% of the time Verydisappointing! Overall, the refrigerator is small as is the freezers. I don’t think I’d buy one again.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Autofill is a nice touch
on October 1, 2026
Posted by: Clm0403
[This review was collected as part of a promotion.] Fridge looks very sleek and the auto fill feature is very nice. Easy to setup as well.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com