Customer reviews from whirlpool.com
Whirlpool - 30 in. Wide 19 Cu. Ft. Top Freezer Refrigerator with Total Coverage Cooling - White
Average customer rating
4.3
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
30
4 Stars
11
3 Stars
1
2 Stars
2
1 Star
4
76%of customers recommend this product.
(
22 out of
29)
Customer Reviews for Whirlpool - 30 in. Wide 19 Cu. Ft. Top Freezer Refrigerator with Total Coverage Cooling - White
Customer Rating
5
Organized
on October 16, 2026
Posted by: Tinsie
[This review was collected as part of a promotion.] Loving the new fridge. Keeps everything cold. Nice set up of where to put everything. Keeps it all organized.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Loud and noisy refrig. Buyer beware. 0 star.
on October 6, 2026
Posted by: Ro Bh
Got a top loading WRT311FZ refrigerator to replace my old Whirlpool which had done good service. The new refrigerator maybe the WORST appliance I have ever encountered. It is super noisy and almost hard to be around in the kitchen. It sounds like an airplane taking off with a high pitch sound. The sound comes and goes. Whirlpool sent a 3rd party tech who basically said since the refrigerator is cooling they cannot do anything about it. Seriously?!? It is still under warranty but basically I need to banish this to my garage as a backup refrigerator. This was supposed to be a low noise quiet product. Only buy this product if you are missing the airport experience.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 12, 2026
We value your time and would like to look into the concerns with your Refrigerator.
We actually have a handy Owner Center that can help troubleshoot your noise issue, taking you through a step-by-step solution.
Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25239200, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
We actually have a handy Owner Center that can help troubleshoot your noise issue, taking you through a step-by-step solution.
Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25239200, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
no problems so far and quieter
on September 3, 2026
Posted by: emankcin
[This review was collected as part of a promotion.] my husband hated the noise of our previous refrigerator, so far this one is much quieter.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noises
on August 2, 2026
Posted by: NEMs
[This review was collected as part of a promotion.] Refrigerator was a replacement for a 6 year old Whirlpool that stopped freezing food in freezer but froze food in refrigerator. After 2 months of use, this refrigerator continues to make noises like refrigerators that are able to make ice. Mine doesn't have an ice maker. Other times it makes a wheezing/sighing noise. I wish it was quiet like my old one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice Maker Stinks
on July 25, 2026
Posted by: SteveH18
[This review was collected as part of a promotion.] He replaced our existing refrigerator freezer with this new local freezer size was exactly what we needed But the icemaker that comes with it stinks it's like one of these generic icemaker and it doesn't even keep up with my 91 year-old mother. Much less ice than the previous Maytag unit .
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
great for emergency replacement while new arrives
on July 22, 2026
Posted by: joe sh
[This review was collected as part of a promotion.] needs more temperature control should be nice to have
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Refrigerator
on July 22, 2026
Posted by: top freeze
[This review was collected as part of a promotion.] Good refrigerator so far. I did have to adjust from the default/recommended temperature settings, as the ice cream products were not firm enough. Simple adjustment. I have no complaints with this or most Whirlpool products.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very pleased!
on July 22, 2026
Posted by: Luther123
[This review was collected as part of a promotion.] This refrigerator has many great features, such as the bright light (also in the freezer compartment), great shelving, quiet operation and great utilization of interior space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com