Customer reviews from whirlpool.com
Whirlpool - 30 in. Wide 19 Cu. Ft. Top Freezer Refrigerator with Total Coverage Cooling - White
Average customer rating
4.3
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
30
4 Stars
11
3 Stars
1
2 Stars
2
1 Star
4
76%of customers recommend this product.
(
22 out of
29)
Customer Reviews for Whirlpool - 30 in. Wide 19 Cu. Ft. Top Freezer Refrigerator with Total Coverage Cooling - White
Customer Rating
1
Has a loud gurgling noise
on November 12, 2026
Posted by: Richy 100
[This review was collected as part of a promotion.] It is so noisy I have had Flamingo repair company out 2 times. That are coming 11/13/2026 to cahnge dryer and some other things. From the time we plugged it in it has been noisy for about 8 hours a day. It is s annoying.
I hope changing the parts will make the gurgling loud noise go away
I hope changing the parts will make the gurgling loud noise go away
Response from whirlpool.comBy Branded Team, Consumer Care, November 12, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Refrigerator making a gurgling noise. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Possible Solutions
Is it gurgling during the cooling cycle?
A gurgling sound may be heard as the refrigerator shuts off after a cooling cycle due to the refrigerant flowing through the tubes in the cooling system.
A gurgling sound may also be heard when the doors are open and/or closed. This is part of the cooling cycle.
Both are part of regular operations.
Is it gurgling when opening the doors?
A gurgling sound may be heard when opening and closing the doors due to water equalizing in the drain tube as air is forced through the tube.
This is part of regular operation.
This is more common during the time of high humidity.
Is the refrigerator level?
It is important to ensure the refrigerator is level. A properly leveled refrigerator will help with its proper operation. Check to make sure the floor under the refrigerator is level. If the floor is not level, shims may need to be used to level the refrigerator properly. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator. Learn how to use your phone to level (https://producthelp.whirlpool.com/FAQ/How_to_Level_Your_Appliance_with_your_Phone) household appliances.
Move the refrigerator to its final location.
Using your hand, rotate the brake feet counterclockwise until the rollers are off the floor, and both brake feet are snug against the floor. This keeps the refrigerator from rolling forward when opening the doors.
Use a level to ensure the refrigerator is leveled from side to side and front to back.
IMPORTANT: If you need to make further adjustments involving brake feet, you must turn both brake feet the same amount to keep the refrigerator level.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25610966, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Possible Solutions
Is it gurgling during the cooling cycle?
A gurgling sound may be heard as the refrigerator shuts off after a cooling cycle due to the refrigerant flowing through the tubes in the cooling system.
A gurgling sound may also be heard when the doors are open and/or closed. This is part of the cooling cycle.
Both are part of regular operations.
Is it gurgling when opening the doors?
A gurgling sound may be heard when opening and closing the doors due to water equalizing in the drain tube as air is forced through the tube.
This is part of regular operation.
This is more common during the time of high humidity.
Is the refrigerator level?
It is important to ensure the refrigerator is level. A properly leveled refrigerator will help with its proper operation. Check to make sure the floor under the refrigerator is level. If the floor is not level, shims may need to be used to level the refrigerator properly. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator. Learn how to use your phone to level (https://producthelp.whirlpool.com/FAQ/How_to_Level_Your_Appliance_with_your_Phone) household appliances.
Move the refrigerator to its final location.
Using your hand, rotate the brake feet counterclockwise until the rollers are off the floor, and both brake feet are snug against the floor. This keeps the refrigerator from rolling forward when opening the doors.
Use a level to ensure the refrigerator is leveled from side to side and front to back.
IMPORTANT: If you need to make further adjustments involving brake feet, you must turn both brake feet the same amount to keep the refrigerator level.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25610966, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
shelf's are great can clean easily.
on November 11, 2026
Posted by: roy70
[This review was collected as part of a promotion.] I gave 4 stars, my last whirlpool lasted 23 years I like everything about my new one but it's a bit louder other than that it's fine
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautifully Simple
on November 11, 2026
Posted by: Larry388
[This review was collected as part of a promotion.] This is exactly what we needed: simple design, no fancy features that break - just a basic refrigerator that does what a refrigerator is supposed to do.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 27, 2026
Posted by: ColdKaren
[This review was collected as part of a promotion.] The refrigerator is spacious and easy to organize. I especially like that it is quiet.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Slow ice maker
on October 26, 2026
Posted by: Nonse
[This review was collected as part of a promotion.] I am disappointed in the slowness of the ice maker to make ice.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Small regular
on October 19, 2026
Posted by: Outside
[This review was collected as part of a promotion.] We bought this refrigerator for extra outside use works great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome product!
on October 19, 2026
Posted by: Pettyman
[This review was collected as part of a promotion.] The best refrigerator I've ever own! Thank you Whirlpool!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Quality decrease
on October 16, 2026
Posted by: Sharie2
[This review was collected as part of a promotion.] I needed a refrigerator with a certain size limit to fit in kitchen space. I was replacing a very old, similar refrigerator type. It the glass shelves in this model are far more fragile (I never worried about cracking glass shelves in older model). The slide in vegetable drawers are less sturdy as are the shelves on the door. Cannot fit gallon containers on the lowest door shelf. I also needed door opening side switched. That now means I am constantly bumping the light switch. Why is that so awkwardly placed?
All in all, this model is inferior to its predecessors. I spend time in Europe where appliances may be smaller sized but high quality.
All in all, this model is inferior to its predecessors. I spend time in Europe where appliances may be smaller sized but high quality.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 20, 2026
Thank you for taking the time to share your feedback. We are so sorry to hear that the design of your Refrigerator has not met your expectations. If you have any questions or concerns, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on social media (Facebook or Instagram), please include your contact information, reference Case #25311640, and a brief description of your issue.
We look forward to assisting you.
Best regards,
Marie Q.
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on social media (Facebook or Instagram), please include your contact information, reference Case #25311640, and a brief description of your issue.
We look forward to assisting you.
Best regards,
Marie Q.
Written by a customer while visiting whirlpool.com