Customer reviews from clorox.com
Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Average customer rating
4.1
(3,992 Reviews)
Rating breakdown 3,992 reviews
5 Stars
2,496
4 Stars
650
3 Stars
170
2 Stars
122
1 Star
554
68%of customers recommend this product.
(
1,382 out of
2,029)
Customer Reviews for Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Customer Rating
1
Toilet wand refills
on July 15, 2018
Posted by: johnnys529
from Deptford, NJ.
Been using these clorox toilet wand refills for years, but lately as soon as I go to use them they all FALL APART!
No, I would not recommend this to a friend.
Response from clorox.comBy Riley B., The Clorox team, July 16, 2018
Hi, Johnny. We're sorry to hear that our Toilet Wand Refills aren't meeting your expectations. This isn't something that we'd expect and we'd love to help. So that we can learn more, please call us at 800-227-1860. Please be sure to provide this reference number when you call: 180716-001112. We're looking forward to hearing from you soon.
Written by a customer while visiting clorox.com
Customer Rating
5
Love Love the Clorox wand!
on January 20, 2019
Posted by: Lab9563
from Mt. Penn, PA
[This review was collected as part of a promotion.] I used the Clorox toilet bowl wand at my brother's house and I fell in love with how good it cleans, defects and sanitizes the toilet also the wand is very sturdy when your done cleaning just click button the sponge goes in the trash done. I have to go buy 2 one for each bathroom. Thank you Clorox for making cleaning a little easier.
I would recommend this to a friend!
Written by a customer while visiting clorox.com
Customer Rating
2
Not as good as they use to be
on January 27, 2019
Posted by: Csalsed
from Rochester, ny
I have been using this product for years & love it, until recently. The bottom scrub pad has been coming detached when srubbing the toilet. I end up using three or four scrubbers to clean a single toilet. What’s happening?
No, I would not recommend this to a friend.
Response from clorox.comBy Riley B., The Clorox team, January 30, 2019
Hi there. We're sorry to hear that the pads don't stay on the wand. This isn't something that we'd expect and we'd love to help. So that we can learn more, please call us at 800-227-1860. Please be sure to provide this reference number when you call: 190130-000236. We're looking forward to hearing from you soon.
Written by a customer while visiting clorox.com
Customer Rating
5
Where have you been all my life?!
on July 21, 2019
Posted by: Allie64
from Connectict
[This review was collected as part of a promotion.] Was hesitant to purchase based on some negative reviews. I had no problems putting the cleaning head on the wand, also no problem with the head staying on during cleaning. Was able to reach deep down into the bowl where my other brush couldn't reach, as well as under the rim. I do agree , however, with the environmental impact of these...but hopefully I won't need to clean it as often now. Also like the slim design of the wand and caddy.
No, I would not recommend this to a friend.
Written by a customer while visiting clorox.com
Customer Rating
1
Aweful as of late
on November 18, 2019
Posted by: Disappointed buyer
from San Marcos Texas
I bought one a couple years back and loved it, so I bought one earlier this year, they've obviously cut down on costs bc as soon as I attached the scrub pad, the plastic lifted off the scrubber before I got the wand completely out of the base! I figured that had to be a fluke, the next one fell apart two seconds into scrubbing, one disconnected before I got it into the bowl and I had get it out of the toilet with a glove. So no I don't recommend anymore. This was a great product I had fond memories of that they cheapened and ruined. I want my money back!
No, I would not recommend this to a friend.
Response from clorox.comBy Jack S., The Clorox Team, November 26, 2019
Hello there. This shouldn't have happened with our Clorox Toilet Wand Disinfecting Refill Pads, and we're sorry to hear about this. Our team is looking into it. In the meantime, we hope you'll let us help. Please give us a call at 800-227-1860, and be sure to provide the reference number: 191126-000421 for faster service. We hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Defective scrubber pads
on May 19, 2020
Posted by: Mainelysusan
from Athens, ga
I stocked up on three wand sets and three refills for the pandemic. Every pad I have tried to use comes apart in layers including the one attached to the plastic.
I have always trusted Clorox products and was wondering what happened?
I have always trusted Clorox products and was wondering what happened?
No, I would not recommend this to a friend.
Response from clorox.comBy Monique P., The Clorox Team, June 5, 2020
Hi, Susan. We're sorry to hear about your experience with our Clorox Toilet Wand, and our team is here to help. Please give us a call at 800-227-1860 and mention reference number 200605-001367. Hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Does not stick to toilet bowl, sinks down hole.
on August 10, 2020
Posted by: ShannonB411
from Amsterdam Ny
It did not stick and slide down to the hole and went up the pipes and clogged my toilet.
Never again.
Never again.
No, I would not recommend this to a friend.
Response from clorox.comBy Monique P., The Clorox Team, August 13, 2020
Hi, Shannon. Thank you for letting us know. We're sorry to hear this happened with our Clorox Disinfecting Toilet Wand. So we can learn more about your experience, please connect with our team at 800-227-1860 and mention reference number 200813-000657. Our team awaits your call.
Written by a customer while visiting clorox.com
Customer Rating
5
Love this scrubber
on November 25, 2020
Posted by: Slowmama65
from Oakdale, Minnesota
[This review was collected as part of a promotion.] I have had my clorox wand for a few years and i dont know where id be without it! I have limited mobility so i just open the lid, put the wand it and a pad snaps on. Now all i have to do is get it a bit wet and start scrubbing, the soap is already in the pad! When I'm done snap the pad is in the trash and my toliet looks amazing, and my hands never went in the toilet!
I would recommend this to a friend!
Written by a customer while visiting clorox.com