Customer reviews from clorox.com
Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Average customer rating
4.1
(3,992 Reviews)
Rating breakdown 3,992 reviews
5 Stars
2,496
4 Stars
650
3 Stars
170
2 Stars
122
1 Star
554
68%of customers recommend this product.
(
1,382 out of
2,029)
Customer Reviews for Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Customer Rating
2
Quality has drastically changed
on February 19, 2021
Posted by: Deb86
from Oklahoma
I have been faithfully been using the Clorox Toilet Wand for years. Recently, the quality of the snap-on scrubbers has changed for the worse. Where I used to be able to use one scrubber partnered with some extra toilet bowl cleaner for multiple toilets, now I am lucky to get through the cleaning of one toilet before I am having to fish scrubber pieces out of the bowl. Horrible mistake to have cheapened the product! I would much rather pay more and keep the product they had before, than deal with the cheap product quality they have now. THEY HAVE MADE ME NOT A FAN after many, many years of being so.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team , February 22, 2021
Hello, Deb. Thanks for your loyalty. We're sorry to hear our Toilet Wand Refills weren't the quality you're used to. We'd like to make it up to you. Please give us a call at 800-227-1860, using reference number 210222-001067. Thanks for giving us a try.
Written by a customer while visiting clorox.com
Customer Rating
1
Had to reclean anyway
on February 28, 2021
Posted by: Mandy2384
I was really excited about this, thought it’d be more sanitary then leaving a toilet brush in the bathroom. After cleaning, and going back after 5 min to flush, it left blue stains from the soap and I had to rescrub with my toilet brush anyway.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox team, March 2, 2021
Hi, Mandy. Thanks for connecting with us. We're sorry to hear our Toilet Wand left residue in your toilet. We'd like to turn this around. Give our team a call at 800-227-1860, using reference number 210302-000529. Can't wait to hear from you.
Written by a customer while visiting clorox.com
Customer Rating
1
First toilet wand that is actually crap
on February 22, 2021
Posted by: Crapwand
from New Orleans
Terrible. Every one of the scrubbers included fell apart immediately. I quit after the first few in frustration. I will have to buy another, competitor's product.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, February 24, 2021
Hey there. Thanks for reaching out to us. We're sorry to hear out Toilet Wand wasn't as durable as you expected. No worries, we'd like to help. Please reach out to our team at 800-227-1860, using reference number 210224-000173. Hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Pad is worthless
on February 8, 2021
Posted by: shep
from michigan
Used to be a great product. Now I'm looking for something different. As soon as it gets wet, the pad begins to separate. Wants to fall off.
No, I would not recommend this to a friend.
Response from clorox.comBy Monique P., The Clorox Team, February 8, 2021
We appreciate you posting your feedback. We're sorry to learn that our Clorox Disinfecting Toilet Wand didn't quite hold up to do the job for you. So that we may get things back on track, please link up with us by calling 800-227-1860 and mention reference number 210208-001331. We hope you'll give us a call soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Don't waste your money!
on February 12, 2021
Posted by: Retired2021
from Wisconsin
I would rate it less if I could. Yes it used to be great - what a novel idea! Now the minute it gets wet it falls apart. At first I thought, maybe it is just a bad batch. I could at least get most of the toilet clean before it fell apart. Next purchase no such luck. Didn't stay together 5 seconds. During this time when cleanliness is so important, disappointed in Clorox. I purchased a toilet brush and toilet bowl cleaner.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, February 15, 2021
Hello. Thanks for bringing this to our attention. We're sorry to hear our Toilet Wand didn't hold up as you expected. Our team would like to hear more. Please give our team a call at 800-227-1860, using reference number 210215-000438. Thanks for giving us a try.
Written by a customer while visiting clorox.com
Customer Rating
1
Poor product
on February 10, 2021
Posted by: eccall
from Fort Collins Colorado
[This review was collected as part of a promotion.] Once upon a time, these were good. Now, they are not worth the money. You buy the wand so you don't have to touch, but the head falls off immediately. So you are stuck fishing it out . It doesn't stay attached long enough to swirl once, let alone, follow the instructions for disinfecting. This product is not worth it.
No, I would not recommend this to a friend.
Response from clorox.comBy Stephen G., The Clorox Team, February 12, 2021
Hello there. Thanks for letting us know about the difficulties you've had using our Toilet Wand Refills. We wouldn't anticipate them to have issues staying together, and we want to help. We're ready for your call at 800-227-1860, and please provide your reference number 210212-000277 so our representative can access this chat faster. We hope to talk soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Poorly made
on August 16, 2024
Posted by: Unsatisfied2
from Illinois
We have bought two boxes of these months apart and both are garbage. The scrub pads either fall apart or break off the plastic tab completely. Then you have to dig them out of the toilet becsuse they are not flushable. Something has changed as they used to be great. Will not use anymore.
No, I would not recommend this to a friend.
Response from clorox.comBy Shannon from The Clorox Team, August 19, 2024
We regret that our ToiletWand Disinfecting Cleaning System didn't meet your expectations, and we sincerely apologize for any inconvenience caused by them falling apart. We have addressed the issue with the strength of the wand's cleaning pads and made the necessary improvements. We'd appreciate the opportunity to enhance your experience, and we hope you'll give us a ring at 800-227-1860, mentioning the reference number 240819-000457. Thank you for allowing us to assist you.
Written by a customer while visiting clorox.com
Customer Rating
1
Useless
on February 7, 2021
Posted by: JM220
from Cleveland OH
Like all the previous reviews. I used to use these all the time and they were great. The batch I got today (all 3 packages) are trash. Took 4 to *almost* clean half the bowl. I now have 4 useless wands. Don’t bother with a number to call, please just fix the product, it’s totally useless.
No, I would not recommend this to a friend.
Response from clorox.comBy Monique P., The Clorox Team, February 9, 2021
Hey there. Thank you for sharing your review. We're sorry to hear that this was your experience with our Clorox Disinfecting Toilet Wand, and we'd love a second chance. At your convenience, please connect with us at 800-227-1860 and mention reference number 210209-000488. Hope to chat with you soon.
Written by a customer while visiting clorox.com