Customer reviews from clorox.com
Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Average customer rating
4.1
(3,993 Reviews)
Rating breakdown 3,993 reviews
5 Stars
2,497
4 Stars
650
3 Stars
170
2 Stars
122
1 Star
554
68%of customers recommend this product.
(
1,382 out of
2,029)
Customer Reviews for Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Customer Rating
2
Bring back old model
on September 14, 2021
Posted by: WildViolet
from Pittsburgh
I used to love using these disposable toilet scrubbers and could actually clean 2 toilets with one brush. Now, the scrubber falls apart (pulls away from the plastic attachment) halfway through scrubbing one toilet!! I’m afraid it’s going to fall off and I’ll have to get it out with my hand. I don’t know what you changed but please change it back. First I though I got a bad batch but it has continued to occur with other boxes.
No, I would not recommend this to a friend.
Response from clorox.comBy Victoria C., The Clorox Team, September 15, 2021
Thank you for this important feedback about our ToiletWand System pads. We're sorry you were disappointed in the quality, and we hope you’ll contact our team directly at 800-227-1860. Please be sure to mention the reference number 210915-000236. We look forward to addressing your concerns.
Written by a customer while visiting clorox.com
Customer Rating
1
So dissapointed
on September 14, 2021
Posted by: Grammie needs help
from Mpls, MN
I have used the Clorox ToiletWands for years and I buy them in the large box of 3 packs and the last 3 or 4 boxes the scrubby part does not stay attached to the wand, What is going on??? I really don't want to go back to toilet cleaner and a toilet brush, Please tell me you are working on making them better!
No, I would not recommend this to a friend.
Response from clorox.comBy Victoria C., The Clorox Team, September 15, 2021
We appreciate you being a loyal fan of our ToiletWand System, and we're sincerely sorry to hear of the difficulties you've experienced with the pads holding together. Quality is important to us, and we'd like to make it up to you. Please give us a call at 800-227-1860 with reference number 210915-000164. We look forward to speaking with you soon.
Written by a customer while visiting clorox.com
Customer Rating
2
Not what it used to be
on September 15, 2021
Posted by: Melly1974
I have been using this product for years and it is not what it used to be. I may have to go back to scrubbing Bubbles Toilet wand. As soon as I put the wand refill to clean my toilet, it
totally broke apart. What happened? Thinking this was just a dud, I bought the refills at least 5 more times from different places. These refills are not cheap. You lost quality to probably save money on your side but it is just waste of money on mine. So sad :(
totally broke apart. What happened? Thinking this was just a dud, I bought the refills at least 5 more times from different places. These refills are not cheap. You lost quality to probably save money on your side but it is just waste of money on mine. So sad :(
No, I would not recommend this to a friend.
Response from clorox.comBy Victoria C., The Clorox Team, September 16, 2021
Thank you for sharing your experience with our ToiletWand System pads. We expect better for our loyal fans, and we’re sorry to learn that they didn't hold together as anticipated. Quality is important to us, and we'd like to help. Please give us a call at 800-227-1860 with the reference number 210916-000386. We hope to speak with you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
What happened to these??
on September 15, 2021
Posted by: Jilll
from Barrington, RI
[This review was collected as part of a promotion.] The original version of the wand pads were amazing! I bought kits for all 3 of our bathrooms. Then I repurchased the wand pads and they literally fall off the wand as soon as they hit the water - hanging on by a thread - before I even scrub!! I still have an old box of them that work amazing. What happened??!! I’m assuming the glue between the pad and the wand was changed? These are basically useless now and I’m annoyed that I invested in 3 sets of the system!
No, I would not recommend this to a friend.
Response from clorox.comBy Victoria C., The Clorox Team, September 16, 2021
Thank you for sharing this review, Jill. We’re sorry to hear that our ToiletWand System pads didn’t hold together as expected. Please know that our team is looking into this. So we can better assist you, please call us at 800-227-1860. We’re filing your post under reference number 210916-000420. We hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Was Great
on September 16, 2021
Posted by: Dee57
from Lafayette Hill, Pa
I used this product for years but recently when I use it they fall apart as soon as I touch the water in the bowl. Can’t even finish cleaning with it! Very disappointed with this product.
No, I would not recommend this to a friend.
Response from clorox.comBy Victoria C., The Clorox Team, September 17, 2021
We truly appreciate you being a loyal fan, and we're sorry to learn you've run into difficulties with our ToiletWand System pads not holding together. So we may help, please reach out to us directly at 800-227-1860 with reference number 210917-000166. We look forward to getting you back on track with us.
Written by a customer while visiting clorox.com
Customer Rating
1
Toilet wands no longer a good product
on September 16, 2021
Posted by: Mick69
from Iowa
I have been using the toilet wands for years. Recently the product has changed. The cleaning heads lose their form shortly after it becomes wet. It is almost useless.
No, I would not recommend this to a friend.
Response from clorox.comBy Victoria C., The Clorox Team, September 17, 2021
We expect better for our loyal fans, and we’re sorry to hear our ToiletWand System pads fell apart. Our team pays close attention to all feedback and is here to assist you. Please give us a call at 800-227-1860 with the reference number 210917-000182. We hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Toilet Wand
on September 16, 2021
Posted by: pablo49
Save your money and DO NOT buy these. As soon as they get wet they fall apart and are absolutely useless! I only gave this product one star because they don't offer zero stars.
No, I would not recommend this to a friend.
Response from clorox.comBy Victoria C., The Clorox Team, September 17, 2021
We appreciate you sharing your experience with our ToiletWand System, and we're sorry we let you down. So we may make this up to you, we encourage you to give us a call at 800-227-1860 with reference number 210917-000218. We look forward to addressing your concerns.
Written by a customer while visiting clorox.com
Customer Rating
1
So usless
on September 17, 2021
Posted by: Unhappy bowl
from Ceres ca
This began as my favorite product. Now when you attempt to clean the pad immediately falls apart. This one got flushed by accident. I work retail. I will now have to retract my praise for this product. Such a shame. I truly was grateful when the product was well made. Shall I give upmon your other products as well? So disappointing.
No, I would not recommend this to a friend.
Response from clorox.comBy Victoria C., The Clorox Team, September 20, 2021
Thank you for this feedback about our ToiletWand System. We’re sorry you were disappointed in the quality of the pads, and our team would like to help. Please give us a call at 800-227-1860 and mention reference number 210920-000923. We look forward to addressing your concerns.
Written by a customer while visiting clorox.com