Customer reviews from clorox.com
Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Average customer rating
4.1
(3,993 Reviews)
Rating breakdown 3,993 reviews
5 Stars
2,497
4 Stars
650
3 Stars
170
2 Stars
122
1 Star
554
68%of customers recommend this product.
(
1,382 out of
2,029)
Customer Reviews for Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Customer Rating
1
Scrubbing pads are not secured properly
on July 9, 2021
Posted by: MattDg
from Illinois
We have been using Clorox wands for years but the batch of pads are barely glued on. I have lost on in the toilet and luckily it seemed to flush. I just had to use two because they both became loose within seconds. Disappointed with the quality.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, July 12, 2021
Hey there, Matt. Thanks for being a devoted fan. We're sorry to hear our ToiletWand refills didn't stay attached as expected. This isn't what we'd expect for our fans, and we're eager to help. So we can get right on this, please give us at 800-227-1860 and provide reference number 210712-000933. Hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Was a 10* now a 1.
on July 12, 2021
Posted by: bfvickery
from Lake Providence, Louisiana
[This review was collected as part of a promotion.] I have been using the toilet wands for years and have loved them so much but…. the last time I purchased them I was very surprised and disappointed. Surprised because I had never had one bit of a problem with the toilet wands until now. Every single one in the package came apart as soon as they got wet and had to be fished out of the toilet. I’m scared if I purchase another box it will be the same. I would give this a 10 stars review before now.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, July 13, 2021
Thanks for being a long-time fan. We're sorry to hear our ToiletWand Refills didn't meet your expectations due to separation. We value our fans, so we expect better from our products. We want to make this right and ask that you give us a call. We can be reached at 800-227-1860 using reference number 210713-000275. We look forward to chatting with you.
Written by a customer while visiting clorox.com
Customer Rating
1
Falls apart
on July 12, 2021
Posted by: GG21
from Houston
I have used Clorox Toilet wands for years. The last few boxes I bought fall apart right away. Seems like the manufacture of these has changed. Will look for a different cleaning product.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, July 13, 2021
Thanks for being a devoted fan. It's upsetting to hear our ToiletWand Refills didn't provide the sturdiness you've known them to have, and we'd like to say we're sorry. We'd like to discuss this further with you. So we can, please give us a call at 800-227-1860 and provide reference number 210713-000276. We're eager to hear from you.
Written by a customer while visiting clorox.com
Customer Rating
1
Refills fall apart
on July 13, 2021
Posted by: Kelseyjd
I purchased a large package of refills and they are coming apart and not adhering yo the plastic that attaches to the wand. I have tried multiple scrubber/cleaner pads and they have all come off. Very disappointed.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, July 14, 2021
Hey there, Kelsey. Thanks for letting us know this happened. We're sorry that our ToiletWand Refills came undone and didn't stay attached. We'd like to turn this into a positive experience and ask that you please give us a call. We're available at 800-227-1860, and be sure to mention reference number 210714-000236 handy. Talk to you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Fall apart
on July 15, 2021
Posted by: Shaney
from Michigan
[This review was collected as part of a promotion.] These use to be wonderful when they had the blue head now with the white head, you cannot advertise them as the same thing, because they are definitely not. These fall apart as soon as they hit the water. They detach from their base. Please bring back the originals or you WILL LOSE consumers with these.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, July 16, 2021
Thanks for sharing your thoughts with us, Shaney. We understand how frustrating it must have been to experience separating from our ToiletWand Refills, and we'd like to say we're sorry. We'd like the chance to speak with you about this and ask that you give us a call. We're available at 800-227-1860, using reference number 210716-000143. We look forward to speaking with you.
Written by a customer while visiting clorox.com
Customer Rating
1
not so great
on July 15, 2021
Posted by: clorox wands
The sponge itself keeps falling apart and I just this refill bo.
Response from clorox.comBy Alexandrea M, The Clorox Team, July 16, 2021
Hello, and thank you for letting us know this happened. Hearing that our ToiletWand Refills didn't stay in one piece isn't what we want for our fans, and we'd like to apologize. So we can help, we hope you'll give us a call. Please give us a call at 800-227-1860 and be sure to mention reference number 210716-000394. Hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
5
I will literally never
on July 16, 2021
Posted by: bstanifer89
I will literally never buy a regular toilet brush again as long as Clorox makes this. My toilet has never been cleaner I swear it almost sparkles now. It's super easy to use and there's no gel that you have to try to line the toilet with. Just get the want, push a pad onto it, wet it and scrub
Written by a customer while visiting influenster.com
Customer Rating
1
Poor quality!!!
on July 16, 2021
Posted by: Wolfman
from Parkers Prairie, MN
I have been buying the Clorox® Disinfecting ToiletWand® Disposable Toilet Cleaning System refills for years. The quality has become so poor that they fall apart when they get in the water. I will not waste my money on these anymore. I am going back to the brush and toilet bowl cleaning products. This product is really BAD!!!
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, July 19, 2021
It's is great to hear from you. We're always grateful when we have the opportunity to help a long-time fan like you. Hearing that our ToiletWand Refills weren't as sturdy as expected is upsetting, and we'd like to apologize. We'd like to discuss further with you. Please give us a call at 800-227-1860 and provide reference number 210719-000545. Hope to hear from you soon.
Written by a customer while visiting clorox.com