Customer reviews from clorox.com
Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Average customer rating
4.1
(3,993 Reviews)
Rating breakdown 3,993 reviews
5 Stars
2,497
4 Stars
650
3 Stars
170
2 Stars
122
1 Star
554
68%of customers recommend this product.
(
1,382 out of
2,029)
Customer Reviews for Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Customer Rating
1
poor quality
on June 11, 2021
Posted by: neen21
from Ohio
I have used this product for years now and the quality of the pad itself these days is terrible!! the pad falls apart and is barely hanging onto the wand before you even get the entire toilet cleaned. What happened to the quality??
No, I would not recommend this to a friend.
Response from clorox.comBy Stephen G., The Clorox Team, June 14, 2021
We appreciate you bringing this to our attention, and being such a loyal fan. We're saddened to hear your Clorox ToiletWand Refills didn't provide the strength you're accustomed to, and we're eager to make this right. Please give us a call at 800-227-1860 and reference number 210614-000453. We hope to talk soon.
Written by a customer while visiting clorox.com
Customer Rating
5
Amazing Product !!
on June 12, 2021
Posted by: Debb621
from Lawrenceville, Georgia
[This review was collected as part of a promotion.] Someone told me about this wonderful product, and I bought 3 Clorox wand kits for all 3 bathrooms. I also told my friends, and my sister, they are loving it!! Please make a similar product for the bath tub older people are restricted from bending down to scrub the tub thanks
I would recommend this to a friend!
Written by a customer while visiting clorox.com
Customer Rating
3
Poor quality
on June 12, 2021
Posted by: Linda Bea 8253
from Brillion WI
[This review was collected as part of a promotion.] I have been using toilet wands for quite a while and really liked them. But the last few times I used them they have been falling apart.
Written by a customer while visiting clorox.com
Customer Rating
1
Falls apart
on June 12, 2021
Posted by: Wayne1
from Sun City, Arizona
This was my first use of the toilet wand and I definitely will NOT purchase it again. The pad fell apart the moment I started to clean the toilet.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, June 14, 2021
Wayne, thanks for giving us a try. It's upsetting to learn that the pad on our ToiletWand System didn't hold up as well as you had hoped. We'd appreciate the opportunity to make this right. At your convenience, please give us a call at 800-227-1860 and provide reference number 210614-000524. Hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Poor quality
on June 13, 2021
Posted by: Debell
from Colorado
I have used this product for years and have enjoyed the ease of use and overall quality. I purchased a 3 pack recently and am very disappointed. It begins to fall apart as soon as it is gets wet in the toilet. I cannot even finish cleaning half of the toilet bowl. Probably will not purchase again.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, June 14, 2021
We appreciate you being a devoted fan. We're sorry to hear we let you down with our Clorox Disinfecting Toilet Wand Refills separating, and we'd love to make this up to you. Please reach out to us at 800-227-1860 and mention reference number 210614-000563. Looking forward to speaking with you.
Written by a customer while visiting clorox.com
Customer Rating
2
It fell apart in 5 swishes
on June 13, 2021
Posted by: Saddened
from Phoenix, Az
I bought the toilet wand on line a few days ago, used to use this in my old house for many years. I decided to try it again, i was floored, it fell apart and i had to retrieve it before flushing! These pads are so thin and not made like years ago. Will not buy these again and its going in the trash today! So disappointed
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, June 15, 2021
Hi there, and thanks for letting us know about your experience. We're sorry to hear our ToiletWand System let you down by not providing the durability you expected. This isn't something we want for loyal fans like you, and we'd like the chance to regain your trust. Please give us a call at 800-227-1860 and provide reference number 210614-000898. We look forward to assisting you.
Written by a customer while visiting clorox.com
Customer Rating
1
They've changed
on June 13, 2021
Posted by: CSJE
from NM
These fall apart the minute they hit water. I used to buy these for years and was satisfied. I bought a new one for the new home and they are horrible! Forget about cleaning they come off when they hit the water and you're chasing the pad in the toilet
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, June 14, 2021
We appreciate your loyalty. We expect our Disinfecting ToiletWand Refills to provide the best experience possible, so to learn they didn't hold up is disappointing. We hope you'll give us a call so we can turn this around for you. We can be reached at 800-227-1860 using reference number 210614-000609. We look forward to assisting you.
Written by a customer while visiting clorox.com
Customer Rating
1
these use to be great, no stars here
on June 14, 2021
Posted by: Sam 1
I found an old pad for the toilet wand back in the cupboard and compared it to the ones I recently purchased and there is no comparison. The pads from years ago were so much bigger and stronger. The ones I recently purchased immediately fall apart when they hit the toilet bowl water. Why do companies cut corners and produce a cheap product that eventually no one will purchase? Never buying again!!!!!!! Waste of money!
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, June 15, 2021
Thanks for sharing your valued feedback, Sam. Hearing that you weren't pleased with the quality of our ToiletWand Refills isn't something we like to hear, and we'd like to apologize. We hope you'll give us the opportunity to make this up to you. At your convenience please give us a call at 800-227-1860 and provide a reference number 210615-000308. We hope to hear from you soon.
Written by a customer while visiting clorox.com