Customer reviews from clorox.com
Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Average customer rating
4.1
(3,992 Reviews)
Rating breakdown 3,992 reviews
5 Stars
2,496
4 Stars
650
3 Stars
170
2 Stars
122
1 Star
554
68%of customers recommend this product.
(
1,382 out of
2,029)
Customer Reviews for Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Customer Rating
1
Toilet Wand Cleaning Kit
on August 20, 2020
Posted by: LouBelle
from Chicago
I have used the Clorox Toilet Wand cleaning kit since its introduction. The current design in the disposable sponge is very flimsy and it separates and has drop off in the toilet. The initial design was thicker, firmer and did not fall apart. I use to recommend this product; I cannot do that now. Cheaper is not better.
No, I would not recommend this to a friend.
Response from clorox.comBy Monique P., The Clorox Team, September 3, 2020
Hi, LouBelle. We're sorry to hear that our Clorox Disinfecting Toilet Wand didn't hold up as well as expected, and we'd love to make things better for you. Please get in touch with our friendly team directly at 800-227-1860 and mention reference number 200903-000754. Our team awaits your call.
Written by a customer while visiting clorox.com
Customer Rating
1
Cleaning pad falls apart the instant it hits water
on August 10, 2020
Posted by: T Wagz
from Kansas
I bought 3 of these for different bathrooms and all of them fall apart once they touch water. There is no way to clean a toilet with these. Used to love them! Now they are useless and a waste of money!
No, I would not recommend this to a friend.
Response from clorox.comBy Monique P., The Clorox Team, August 13, 2020
Hello there. We're sorry to hear that our Clorox Disinfecting Toilet Wand Cleaning System fell apart. We expect the best for you and want to make this right. Please contact us at 800-227-1860 and mention reference number 200813-000677. Hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
We've been duped
on February 21, 2021
Posted by: Disappointedmaid
from Up a river
I went to the store to buy a bowl cleaner and came home with a toiletwand system. I was satisfied, mostly, until the last package i bought. The thing falls off the thing almost as soon as it hits water. Completely useless. Should have stuck with a brush and clingy cleaner.
No, I would not recommend this to a friend.
Response from clorox.comBy Stephen G., The Clorox Team, February 23, 2021
Hello there, and thanks for making us aware of this. We're very sorry our Toilet Wand Heads haven't held together well. Our team is ready to address your concerns at 800-227-1860, and to catch them up on our chat so far, please mention your reference number 210223-000412. We hope to talk soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Disappointed
on February 21, 2021
Posted by: Phyllis70
from Milton, Pa.
I have used Clorox toilet wands for years with no problems. Lately they fall apart as soon as you get them in water. The first time one fell apart I thought it was a reject pad. Turned out the whole sleve was that way. The next box was the same way. Today I used 4 pads just to clean one toilet. Every pad needed to be fished out of the toilet. Very disappointed with quality of your product!
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, February 23, 2021
Hello, Phyllis. Thanks for being a loyal fan. We know how frustrating it can be when something you love lets you down. So we'd like to say we're sorry that our Toilet Wand Refills weren't as sturdy as you expected. Our team would like to hear more about your experience. We can be reached at 800-227-1860, mention reference number 210223-000765. We cant wait to hear from you.
Written by a customer while visiting clorox.com
Customer Rating
1
Falls apart
on April 29, 2020
Posted by: Jess_C
from Dallas
I love this product but sadly it falls apart when hits the water and its very frustrating! I bought a big refill package and all of them are the same, very disappointing.
No, I would not recommend this to a friend.
Response from clorox.comBy Monique P., The Clorox Team, June 6, 2020
Hi, Jess. We're sorry to hear that you're disappointed with our Clorox Toilet Wand Cleaning System, and we'd love to bring back your confidence in our products. Please reach out to us at 800-227-1860 and mention reference number 200606-000149. Hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Pads fall apart
on July 10, 2020
Posted by: RLM57
from SC
The pads are not sturdy. Once you start using them to clean the toilet, they routinely fall apart. I’ve tried a couple of batches, each produces the same result.
No, I would not recommend this to a friend.
Response from clorox.comBy Monique P., The Clorox Team, July 15, 2020
Hello there. We're sorry to hear that our Clorox Toilet Wand Pads fell apart, and we'd love to improve your experience. Please contact us at 800-227-1860 and mention reference number 200715-001443. Hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Used to be great
on September 19, 2020
Posted by: amandalee27
from Florida
I have bought these for years, but the last two boxes of refills are worthless. The scrubber piece breaks away from the plastic disc within a minute or so of cleaning making it useless.
No, I would not recommend this to a friend.
Response from clorox.comBy Ashlee M., The Clorox Team, September 22, 2020
Hello, Amanda. Thanks for sharing your experience with our Disinfecting ToiletWand Refills, as we're sorry to hear that they didn't stay together like we'd expect. This isn't what we want for our loyal fans like you, and we'd love to lend a helping hand. Please contact us at your convenience by calling 800-227-1860 and providing this reference number: 200922-000881. We look forward to hearing from you.
Written by a customer while visiting clorox.com
Customer Rating
2
Disappointed
on July 18, 2018
Posted by: TMNJ
from Lakehurst, NJ
[This review was collected as part of a promotion.] I have to say the last box of refills I purchased was a bad batch. The first one I used, broke off the wand in the toilet and the second one never attached correctly and fell off in the toilet.
No, I would not recommend this to a friend.
Response from clorox.comBy Riley B., The Clorox team, July 19, 2018
Hi there. We're sorry to hear that you had trouble with our Disinfecting ToiletWand Cleaning System. This isn't something that we'd expect and we'd love to help. So that we can learn more, please call us at 800-227-1860. Please be sure to provide this reference number when you call: 180719-000144. We're looking forward to hearing from you soon.
Written by a customer while visiting clorox.com