Customer reviews from clorox.com
Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Average customer rating
4.1
(3,992 Reviews)
Rating breakdown 3,992 reviews
5 Stars
2,496
4 Stars
650
3 Stars
170
2 Stars
122
1 Star
554
68%of customers recommend this product.
(
1,382 out of
2,029)
Customer Reviews for Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Customer Rating
2
Heads fall apart
on March 3, 2021
Posted by: Anjumak1
from Camden, Delaware
I bought 2 of these last week after several friends recommendation and the heads on both sets fall apart while using causing a big mess very disappointed.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, March 4, 2021
Hey there. Thanks for connecting with us. We're sorry to hear our Toilet Wand didn't get the task done as expected. We'd like to turn this around for you, in hopes of regaining your trust. Our team would like to hear from you. We can be reached at 800-227-1860, be sure to mention reference number 210304-000415. Thanks for giving us a try.
Written by a customer while visiting clorox.com
Customer Rating
1
What Has Happened to Clorox Toilet Wand Product???
on March 3, 2021
Posted by: Littlemosier
from Oro Valley, AZ
[This review was collected as part of a promotion.] Have used this product for years but last two refills are the pits! Don’t even clean correctly. Hope you have learned something from all these reviews.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, March 4, 2021
Hello. Thanks for your feedback. We're sorry to hear you aren't a fan of our Toilet Wand Refills. We'd like the chance to make this right. Our team would like to hear more about your experience. We can be reached at 800-227-1860, have reference number 210304-000448 handy. Thanks for your loyalty.
Written by a customer while visiting clorox.com
Customer Rating
1
fall apart
on March 13, 2021
Posted by: cinder838
from Webster, NY
I have used the toilet wand refills for years and loved them and now the last 2 packages I've purchased the refills fall apart before I've even hardly started to clean with it!!! I will be switching to another product before I purchase anymore of these refills!
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, March 15, 2021
Hi. Thanks for your loyalty. Hearing our Toilet Wand Refills didn't hold up as you expected is upsetting, and we'd like to say we're sorry. Our team would like to hear more about your experience. We can be reached at 800-227-1860, using reference number 210315-001035. Talk to you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Horrible
on March 13, 2021
Posted by: Toilet wand scrubbers
from Toledo,Ohio
This is my 3rd pkg of the toilet wand cleaners thinking i got a bad batch. Well now after wasting my money 3 times I know differently. Within moments of using them they are falling apart. I do not recommend them nor will I purchase them again. They use to work great but it appears like all other big name companies they are using less quality materials to make their products. They've lost my respect. These are not cheap in price to purchase either!!!
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, March 15, 2021
Hello. Thanks for connecting with us. We're sorry to hear our Toilet Wand Refills fell apart during use. This isn't something we'd expect from our products, so we'd like to sincerely apologize. Our team would like to turn this around. Please give us a call at 800-227-1860, be sure to mention reference number 210315-001054. Thanks for your loyalty.
Written by a customer while visiting clorox.com
Customer Rating
1
toiletwand
on March 13, 2021
Posted by: wandofnothing
from Corpus Christi TX
I use to LOVE these, the last 3 times I have gotten them they fall apart before you can even start to clean. I will not buy anymore, it is a waste of money. I gave it a 1 only because I had to.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M , The Corox Team, March 15, 2021
Hey there. Thanks for your loyalty. Hearing that our Toilet Wand Refills let you down is upsetting. So we can make it up to you give us a call. We can be reached at 800-227-1860, using reference number 210315-001088. We hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Falling Apart
on March 21, 2021
Posted by: Kimber007
from Crothersville, Indiana
[This review was collected as part of a promotion.] I used to love the convenience of using these little scrubbies but now just a few laps around the toilet bowl and they are literally falling apart. Not sure what has changed but it’s not good at all.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, March 23, 2021
Hi. Thanks for reaching out to us. Hearing that our Toilet Wand Refills didn't provide you with the best experience due to deteriorating, and we'd like to say we're sorry. We want to steer this in a positive direction. Give us a call at 800-227-1860, using reference number 210323-000716. Hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
2
Falls apart with 1-2 swipes
on March 22, 2021
Posted by: Anonymous
from Parker, CO
I have used the wands for years and loved them. Since Covid, they fall apart within seconds. Please go back to how they once were, or I am go8 g to have to stop buying and clean toilets differently.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, March 24, 2021
Hello there, Deb. Thanks for reaching out to us. It's upsetting to hear our Toilet Wand Refills weren't as sturdy as expected. We'd like to make this right. please give us a call at 800-227-1860, using reference number 210324-000574. Thanks for your loyalty.
Written by a customer while visiting clorox.com
Customer Rating
2
Faulty refills
on March 31, 2021
Posted by: Sarah K
from PA
[This review was collected as part of a promotion.] I am a loyal Clorox customer, and I am typically a particularly huge fan of the toilet wand system. However, my last few refill purchases have been extremely disappointing. The construction of the cleaning pad has been very weak and they fall off with basically no force or effort. I would normally recommend this product but cannot do so with the current quality of construction.
No, I would not recommend this to a friend.
Response from clorox.comBy Monique P., The Clorox Team, April 1, 2021
We appreciate you being a loyal Clorox fan, Sarah. It saddens us to hear that our Toilet Wand System didn't hold together for you, and we'd love to turn this situation around for you. When you have a moment, please connect with us at 800-227-1860 and mention reference number 210401-000149. Looking forward to speaking with you.
Written by a customer while visiting clorox.com