Customer reviews from clorox.com
Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Average customer rating
4.1
(3,992 Reviews)
Rating breakdown 3,992 reviews
5 Stars
2,496
4 Stars
650
3 Stars
170
2 Stars
122
1 Star
554
68%of customers recommend this product.
(
1,382 out of
2,029)
Customer Reviews for Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Customer Rating
1
Disappointing
on December 23, 2020
Posted by: nettles
from Nebraska
[This review was collected as part of a promotion.] Previously it worked great. Last 3 months or so falling apart when just getting started.
No, I would not recommend this to a friend.
Response from clorox.comBy Yabreka Y., The Clorox Team, December 23, 2020
Thanks for letting us know about this. We're saddened to hear that our Clorox ToiletWand System didn't hold together for your cleaning task as it previously did, and we want to get you back on track. Please give us a call at 800-227-1860 and reference this number: 201223-000855. We hope to talk to you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
product quailty
on January 30, 2021
Posted by: prtck
from New Orleans, LA
the quality is not the same they actually come off in the toilet I had to make sure that I had not picked up a cheaper brand, I am very disappointed
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, February 1, 2021
Hello. Thanks for sharing your experience with us. We're sorry to hear your Toilet Wand Refills were not as sturdy as you expected. We'd like to regain your confidence in us. Please give us a call at 800-227-1860, be sure to mention reference number 210201-000653. Thanks for allowing Clorox into your world.
Written by a customer while visiting clorox.com
Customer Rating
3
I Like this product but stained my toilet bowl.
on February 12, 2021
Posted by: Mrs H
from Bend, OR
I have been using the toilet wands for years and years. Lately, I have noticed that my bowl is stained around the top from the product and I cannot get it off. I have tried scrubbing it and it will not come off. Do you have any suggestions how I can get the blue off?
I would recommend this to a friend!
Written by a customer while visiting clorox.com
Customer Rating
3
Excellent for tough cleaning
on February 13, 2021
Posted by: Tracy98
from PA
These are great for extra dirty bowl, however, the plastic makes them environmentally unfriendly for daily use, so I use a different, flushable product. Let me know when you make a flushable version for daily use.
I would recommend this to a friend!
Written by a customer while visiting clorox.com
Customer Rating
3
Disappointed
on February 19, 2021
Posted by: Velvet921
from Georgia
I have been using this for years but recently the pads tear apart and don't hold up to cleaning under the rim AT ALL. Waste of money. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting clorox.com
Customer Rating
1
Disappointed
on February 26, 2021
Posted by: Suz53
from Minnesota
I use to love this product until I recently bought it so disappointed. They fall apart right away. I will never buy this again
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, March 1, 2021
Hello. Thanks for bringing this to our attention. We're sorry to hear our Toilet Wand Refills weren't as durable as you expected. We'd like to make it up to you. Please give us a call at 800-227-1860, be sure to have reference number 210301-001075 handy. Thanks for giving us a try.
Written by a customer while visiting clorox.com
Customer Rating
1
Falling apart
on February 26, 2021
Posted by: Ayoung50
I have used these for years with no problems. Over the past few months they are literally falling off the wand into the toilet for me to fish out. Terrible. I will be using another product. So disappointed because they used to be the best things ever.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Team, March 1, 2021
Hi there. Thanks for your loyalty. Hearing that our Toilet Wand Refills didn't stay attached as you expected is upsetting. and we'd like to apologize. Our team would like the chance to make it up to you. Please give us a call at 800-227-1860, using reference number 210301-001179. Hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
VERY DISAPPOINTING
on February 27, 2021
Posted by: cmsp
from Warwick
I have been purchasing the toilet wand pads for over 5 years. I used to love this product. But the last two boxes I purchased, the pad fell apart BEFORE I could finish swabbing the bowl. It would seem to me that a change in fabrication has been made to make the product inferior. Coming from a business background I can only deduce that product efficacy was sacrificed to secure higher profit margins. I will not be buying this product again.
No, I would not recommend this to a friend.
Response from clorox.comBy Alexandrea M, The Clorox Company, March 2, 2021
Hello there. Thanks for being a fan. We're sorry to hear our Toilet Wand Refills didn't get the job done as you expected. We'd like to make this right. Please reach out to our team at 800-227-1860, using reference number 210302-000201. Hope to hear from you soon.
Written by a customer while visiting clorox.com