Customer reviews from clorox.com
Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Average customer rating
4.1
(3,992 Reviews)
Rating breakdown 3,992 reviews
5 Stars
2,496
4 Stars
650
3 Stars
170
2 Stars
122
1 Star
554
68%of customers recommend this product.
(
1,382 out of
2,029)
Customer Reviews for Clorox - ToiletWand Disposable Toilet Cleaning System - Blue
Customer Rating
1
Used to love these
on March 12, 2022
Posted by: Kee281
from Texas
For the last 6 months or so I have had horrible experiences with this product. Originally, i could clean my toilet without this product falling apart as soon as it touched water. Now the clorox pad falls off the wand as soon as you try cleaning any part of the toilet. I initially thought I just had a few bad boxes but the decrease in value is still occurring in the product. I wanted it to be a defect in the few boxes I had purchased because I am a clorox fan. Unfortunately, the quality of the product continues to low quality. I can no longer continue to waste my money and I have come to the realization that I will have to find a different product to use.
No, I would not recommend this to a friend.
Response from clorox.comBy Monique P., The Clorox Team, March 14, 2022
Thanks for sharing your honest feedback about our ToiletWand. We appreciate your loyalty and are so sorry the pads didn’t stay connected to the handle. Quality is important to us, and we can assure you that we're working to steer things in a better direction. So we may speak with you more about your experience, please reach out to us directly at 800-227-1860 and mention reference number 220314-001048. We hope you'll connect with us soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Quality has changed. No longer effective.
on May 22, 2022
Posted by: Jsnmer
from Orlando FL
I used these for years and they used to be great! Since the drastic quality change, they fall apart in the bowl, rendering them completely useless. I am so disappointed. I hate to go back to an old-fashioned toilet brush. Please, PLEASE, bring the quality back to this product.
No, I would not recommend this to a friend.
Response from clorox.comBy Monique P., The Clorox Team, May 23, 2022
Thank you for sharing your feedback. We're grateful for your loyalty and are sorry to learn of your disappointment in the pads of our ToiletWand coming apart, We'd like the chance to bring back your confidence in us and kindly ask that your reach out to us at 800-227-1860 and mention reference number 220523-000780. We hope you'll connect with us soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Breaks within seconds
on November 4, 2024
Posted by: Too expensive to break
from California
I loved these for their convenience and cleanliness. I find the regular toilet scrubbers to be pretty gross so I’ve been using these for a year or so now.
My last 3 times purchasing this product, every single one of the attachments have fallen off in the toilet within seconds.
The whole reason I got these is the cleanliness. Now I have to fish them out of the toilet bowl.
These are too expensive for them to break so quickly. Especially in this economy!
Obviously it’s not user error as there are multiple reviews of the same complaint.
My last 3 times purchasing this product, every single one of the attachments have fallen off in the toilet within seconds.
The whole reason I got these is the cleanliness. Now I have to fish them out of the toilet bowl.
These are too expensive for them to break so quickly. Especially in this economy!
Obviously it’s not user error as there are multiple reviews of the same complaint.
No, I would not recommend this to a friend.
Response from clorox.comBy Shannon from The Clorox Team, November 6, 2024
Thank you for your continued loyalty and feedback regarding our ToiletWand Toilet Cleaning Kit. The issue with the cleaning pads has been resolved, and ToiletWands with stronger pads are now being delivered to retailers. To better address your feedback and learn more about your experience, please call our team at 800-227-1860 and mention ref# 241106-000044 during the call. We look forward to speaking with you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Really bad
on April 17, 2025
Posted by: Gerty
from Colorado
I use this product and the last time it was the worst for the pad to fall off. No fun fishing that pad out of the bowl.. Are the rest of the pads like that?
No, I would not recommend this to a friend.
Response from clorox.comBy John, The Clorox Team, April 24, 2025
We appreciate your review for our Clorox Disinfecting ToiletWand Disposable Cleaner. We're sorry that the pads would fall apart during use. We'd like to speak with you and ask that you give us a call at 800-227-1860 with #250424-000438. We hope to speak with you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
on June 16, 2025
Posted by: Gigi56
I have used these toilet bowl cleaners for years and have been satisfied up until recently. You can’t clean the bowl because they fall apart. I don’t know what has changed about them but they are defective now.
Response from clorox.comBy Shannon from The Clorox Team, June 17, 2025
Thank you for taking the time to bring this to our attention, and please accept our apologies for your disappointment with our Clorox ToiletWand Toilet Cleaning Kit, Gigi. To find the best solution, please call our team at 800-227-1860 with #250617-000367 handy. We hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Expensive junk
on July 24, 2025
Posted by: Nanamom
There is no option for zero stars. Why doesn’t the scrubber stay on? It falls off the little plastic piece it’s glued to almost immediately. And why can’t I go below the winter line? What’s going to clean the toilet under the water? I want 1 cleaning tool for the entire bowl. This is a horrible product. Just junk and expensive junk when you can only use it for less than a minute before it falls apart.
Response from clorox.comBy Shannon from The Clorox Team, July 30, 2025
Thank you for sharing your experience. We're sorry the ToiletWand pads didn't stay intact. The issue with the cleaning pads has been fixed, and they're now available at retailers. To help you and get more information, please call us at 800-227-1860 and mention ref# 250730-000453. We look forward to hearing from you soon.
Written by a customer while visiting clorox.com
Customer Rating
1
Clorox toilet wand
on August 7, 2025
Posted by: Diesel19
The cleaning pad falls off into toilet and then you have to reach in to get it
No, I would not recommend this to a friend.
Response from clorox.comBy Shannon from The Clorox Team, August 8, 2025
Thanks for sharing your experience, Diesel. We're sorry the ToiletWand pads didn't stay intact. We've addressed the issue and would like to improve your experience. Please call us at 800-227-1860 and mention ref# 250808-000419. We hope to hear from you soon.
Written by a customer while visiting clorox.com
Customer Rating
5
on August 18, 2025
Posted by: A dee
from Petersburg, VA
Thanks to Alieane Duncan of Petersburg VA, letting me test trial on her toilet first it's definitely a 5 star rate!. cleaned perfectly 👌
I would recommend this to a friend!
Written by a customer while visiting clorox.com